I have had a dire day.My phone service was to be moved from BT to Talk Talk today.I was assured that I would have all the services that I had with BT.
I no longer have 1571,it will take 5 days for it to be installed,their friends & family package when I tried to install #,s,a computerised message said that it was not a Talk Talk #.I rang T.T customer services it took forever & an age to get through,they were not interested that I haven't got 1571 saying that a staff member must have forgotten to type in the order..Compensation is £5.I was also told at the point of sale that I would be able to have one mobile# that would be able to ring our landline free of charge.
I have placed an order to go back to BT.Also I have had to go & buy an answer machine.
As the saying goes referring to Talk Talk,you get what you pay for.
I just wondered if anyone else had experienced these problems?
I no longer have 1571,it will take 5 days for it to be installed,their friends & family package when I tried to install #,s,a computerised message said that it was not a Talk Talk #.I rang T.T customer services it took forever & an age to get through,they were not interested that I haven't got 1571 saying that a staff member must have forgotten to type in the order..Compensation is £5.I was also told at the point of sale that I would be able to have one mobile# that would be able to ring our landline free of charge.
I have placed an order to go back to BT.Also I have had to go & buy an answer machine.
As the saying goes referring to Talk Talk,you get what you pay for.
I just wondered if anyone else had experienced these problems?