I subscribed to a couple of these alerts while they were called genie, then they made you pay for the alerts but the ones I had were still free. NOW they are all charged! with no warning whatsoever AND I cant even get rid of them through the website, it says i'm not subscribed to any but I just received one and 13p was stolen from my credit!!!

Anyone else having this problem?? What can I do??

Its very annoying- they need a feature where you can get a code sent to the phone you want, then enter that code on the website to get all cancelled.

I get the jokes on fridays, its a cheapish way of lightning the mood in maths

dannyb:

I was having the same problem... I originally subscribed to their F1 alerts but cancelled through their website at the end of last season - they were getting boring: 1st Schumacher, 5 gazillion points... etc...

They kept coming, of course, when racing resumed - so I went to the website and - sure enough - the alerts were still enabled. So once again, I removed the alert.

Oops... no change - only now O2 are warning that F1 alerts are about to become chargeable. So, I emailed "Customer Care" telling them that the website won't unsubscribe me - could they do it manually... and a drone replied informing me that I could unsubscribe through their webshite. Doh! If only I'd thought of that


Anyway, another I sent another email - detailing what would happen if they ever charged me for an alert - and that seems to have had the desired effect.

m.

Well I didntn't even bother emailing them, they never reply to emails!! Anyway, ive tried subscribing to the alerts through the site and then unsubscribing immediately afterwards! so hope this works!

Hi p33ps,

Was in college today and got a so called 'sexual' text message, you should no what would be in it anyway my mother who has a vodafone gets these types of txt messages neally every month or so, its pretty pathetic, i mean isn't there any way to stop these 'pleasure' text messages? im on O2 by the way

Thanks..