[Zack]

Another Question From Me

How do i get my email working on D600???

I Have been sent settings from o2 website but i get access error every time i try to recive them

heres the settings i get when i go to manual setup in my control panel

Mail Server Username: myemail+mydomain.co.uk
Incoming Mail Server: mail.mydomain.co.uk
Outgoing Mail Server: mail.mydomain.co.uk (server requires authentication)
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)


there is a plus between mt email and domain but i have been told i can use @ as well. it still dosnt work though
Also does it cost anything? i am on o2 UK.

Thanks
Zack

[GrantM]

I just configured mine and im on o2 aswell but i have a SE w810i

heres my settings hope this helps

Username: username@o2.co.uk
Incoming Server: mail.o2.co.uk
Outgoing Server: smtp.o2.co.uk
connection type pop3
connect using o2 mobileweb
incoming port 110
outgoing port 25

i've no idea if it costs anything.

[Zack]

oh ok thanks i tried using my own mail ill try that. i did hear you can signup on there website so ill give it a go now. thanks

[Zack]

hi i can recive messages just tried it got the 2 i already had - a o2 customer care one and some advert thing. ill see if it takes any credit and if i can send mail and let you know. thanks zack

btw i have 1mb GPRS/WAP a month if i topup £10 for shouldnt it be included in that? this month i have 5mb as a special offer.

[Zack]

Hi just an update i can recive email but i cant send it i keep getting DNS error. i looked up o2 Mail DNS on google and the ones listed dont work. i have also tried the different ports. anyone have any working DNS?

Thanks
Zack

[GrantM]

i had the same problem. you need to put your username and password in twice once for the incoming server and once again for the outgoing server. I made the mistake first time putting my username in wrong u need to put it in like this username@o2.co.uk instead of just your username.

hope that helps

[Zack]

thanks iv tried that but still get an error when trying to send i get

"DNS Error"

i can get them off the server fine though.

Zack

my stmp port is 25 and server as stmp.o2.co.uk

[GrantM]

its smtp not stmp thats maybe why you cant send

[Zack]

OMG Always has to be me messing something up lol.

Thanks it works now

Still got all my credit as well after sending 2 messages. now i might be a bit daring and try and get my other account working. it should work if i enter my own server details properly lol.

Cheers
Zack

and ill email o2 and confirm how much it does or does not cost

[GrantM]

Glad its working thats great . Yeah i was gonna try sticking another email account in to but haven't got round to it. I think it might be free if you stick to your 1 mb limit a month im not sure on that though. let me know what o2 say about the cost please

Cheers
Grant

[Zack]

If i do get the other email working ill have to setup filtering on the server though lol. i get something like 50 junk a day which are filtered when they get downloaded so the server still transfers them where with a bit of luck i configurate the server to delete them. if o2 ever reply i will tell you lol.

oh how ironic i just heard an o2 advert on tv

[GrantM]

Just added my telewest blueyonder email no problem and its working fine .

Yeah you dont want to download loads of junk emails onto your phone that will end up costing you too much

[Zack]

brilliant ill try with mine when i workout the prices. i emailed o2 - your email has been recived a representative will contact you shortly lol. shame there not working today. if its only mb i better not use 2 accounts. i only want it on my phone for football because for example april we were on a 4 hour trip and the town we stopped in on the way and services we stopped in on way back were both so good they didnt have a internet cafe or anything!!! lol

[Zack]

Just got this from o2

Quote:

Check out the O2 Online Help Centre: www.o2.co.uk/help

Dear Zack,

Thank you for contacting O2 Customer Service.

In your email you have three queries, they are:

1) How much it cost to access your email account
2) What can you access with your free allowances
3) Is there a charge to access non O2 email account

1) You will not be charged separately if you access your email account on your mobile phone.

Sending and receiving email from your phone is known as the POP3 service.

POP3 is a mobile feature and not a network feature. This means that we are unable to provide any support.

This does not mean this will not work, but if you experience any problems we are unable to provide any support to fix them.

Please refer to your User guide or contact your manufacturer for more information.

2) You can access WAP enabled sites on your mobile phone to use up your 1 Mb GPRS WAP allowance.

3) You will not be able to access any email account on your phone, as we do not support the POP3 service.

If you need further information about this matter, please reply to this email.

For further details about O2, please visit our online Help Centre at:

http://www.o2.co.uk/help

Important - Please make sure that every time you contact us you include the following information: Your Date of Birth, Postcode, Mobile Number.

Kind regards,

O2 Customer Service.

Getting your query right the first time you email us is very important to us. If your query has not been resolved this time, please reply to this email with the words Need More Help in the subject field and we will deal with your response as a matter of priority.

O2 (UK) Limited, Registered Office: 260 Bath Road, Slough, Berkshire SL1 4DX. Registered in England No 1743099.

So i think that means its free? kind of messed up my question a bit.

i didnt write my email like that either i think they just summarised it.

No idea what charged separatly is i dont get charged for it at all

[Zack]

Got this as well when i asked how much wap i had left

Quote:

Dear Zack,

Thank you for contacting O2 Customer Service.

You are not being charged for accessing your O2 webmail as you have 1Mb of GPRS WAP as your free monthly allowance.

You can find out exactly how many free texts and WAP you have left on your account in any one of the following ways:

1. Call 4444 on your mobile (option two twice) free of charge from your Pay and Go mobile phone.

2. Text the keyword 'balance' to 20202 on your mobile

You can also find out your Anniversary date via this number.

If you do not want to call the top-up line, you can always email us to find out these details.

so i take it its free up to 1mb then loads after. dont think ill ever go over 1mb. so think that should be fine

[Scott_14]

Once you have used your free monthly allowance, I think you will be charged at £3 per MB used. I think this is a good rate compared to some other networks that charge more for GPRS.

[Zack]

Cheers

£3 a MB!!!!!!!!!! never thought anyone would pay that to check there emails. i phoned up the 4444 thing and it said how many texts i have and i have 1mb WAP so its either not updated or it dosnt update in like 2KB amounts.

Thanks for your help Scott and GrantM

[Zack]

Do they have a port 26 to send mail on via outlook. im on AOL - well details programmed into my router so i can use normal internet - phew - but they have blocked port 25 where on my website port 26 is setup but it dosnt connect for o2. do they have some other kind of port?

Thanks

[Zack]

the messages send but they dont come back bounced and they arnt delvered either. i found out yesterday as i sent an email to 3 people and they all told me when i asked they didnt get it so i sent one to my hotmail account this morning and that hasnt arrived either