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will a shop swap a phone if bought 3 weeks ago?
Mr. Brightside
11-06-2006
hi i bought a new phone and all was well till last week and since then it wont accept incoming calls, im going to take it in tomorrow and was wondering will they swap it as ive had it 3 weeks.

thanks
bona-v
11-06-2006
What type of phone (mobile or landline) and where did you purchase it from?
Mr. Brightside
11-06-2006
i bought lg kg800 from the carphone warehouse
iDan
12-06-2006
Under 28 days you're entitled to an exchange.
bona-v
12-06-2006
They should swap it like for like within 28 days. If it was within 14 days you could have changed it for a different model.

I used to work for Carphone Warehouse ('til 2 months ago) so things may have changed. They are now trying to lessen the time that they will exchange any faulty item they sold you. They were testing in one area only exchanging within 7 days.

Hope you get your exchange.
Mr. Brightside
12-06-2006
thanks guys, ill see how it goes tomorrow!

if not ill pay for it fixed
iDan
12-06-2006
you shouldn't have a problem
iDan
12-06-2006
Originally Posted by Crichton Kicks:
“thanks guys, ill see how it goes tomorrow!

if not ill pay for it fixed”

It's under guarantee, you won't need to pay, in any case.
bona-v
12-06-2006
The only way you will need to pay is if you have got water into it or there is any sign of accidental damage.
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