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Calls from call centers
warmo
26-06-2006
Im currently on contract, and i keep getting calls from a compnay called communications direct is there anyway i can stop these calls.
jack peters
26-06-2006
try this, www.tpsonline.org.uk/
fiffitrixabelle
28-06-2006
Don't sign up with communications direct - they are a bunch of con merchants !

TPS will work !

I work at one of these call centres ( Not Comms Direct) but we only call people on our own network that we have been authorised to call.
coolmark18
28-06-2006
Be polite but asked to be removed from their database and state you dont want to be contact again after 7 days. By law they need to remove their details.
scooby1970
29-06-2006
Being polite won't work, and they won't remove your details as they do not have a database! Most of these companys simply "crunch" the numbers in turn and due to the nature of phone numbers, some will be crunched more than others.

A simple "no thank you" works in most circumstances. But just remember, staff turnover in these places is horrific, and the chances are someone new will pick up the data-sheets of numbers a few weeks later and try again.

Mark
iDRAGbehind
29-06-2006
I'm coming to the end of my 12-month contract and I keep getting calls from some company telling me they're ready to upgrade my phone for me! The only people I answer to are those at O2 Online who I took the contract with.

I told them that I have "no intention of upgrading" and there has been no calls since.
dawson
29-06-2006
Originally Posted by coolmark18:
“Be polite but asked to be removed from their database and state you dont want to be contact again after 7 days. By law they need to remove their details.”

In essence, that is correct. Ignorance is no defence in the eyes of the law - the company must not call you unsolicited again if you have requested them not to.

Companies that make unsolicited calls must have systems and procedures in place to ensure they comply with the law in respect of not calling numbers where the subscriber of that number has requested not to receive them, whether by registering that number with the tps or advising an individual company.
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