Originally Posted by iDRAGbehind:
“O2 can't run a tap never mind a network - they send out faulty SIMs and then send e-mails asking you to return them, they recall their own brand of phone - O2 X1, and some prefixes such as 07843 don't receive texts whilst in a GPRS connection. To get your texts you have to disconnect GPRS, turn the phone off and back on, and then the texts come through. On all other prefixes such as 07999, 07927 etc the GPRS/text message issue does not exist.”
Faulty sim cards - well all networks have a proportion of sims DOA (dead on arrival) just like all phone manufacturers have DOA phones. The sims are not made by o2.
Emails are probably sent once they realise a batch is faulty. This is being proactive rather than reactive! I.E good customer services.
X1 phone. Well that is not made by o2 so I am not sure how they can do anything about this. Espically as the recall was more than 1 year after production ceased!
If the prefix is such a big problem o2 will change your number FOC. Never heard this problem before though.