Originally Posted by DBC:
“As I noted above, the guy even sent his bank statements to the company showing that he did receive is money, but the company are insisting they paid it. So much for providing them with proof.”
If it is a cpw company you are referring to, get him to send them a letter giving notice that if he doesn't receive the money within the next 21 days he will commence legal action action. Such notice should be sent via recorded delivery to the registered office of the company concerned.
It is not for him to prove at this point that he has not received the money, it is for them to prove he has!
I never send copies of my bank statements to any company. Any person who requests me to I ask for copies of their own personal bank statements - that usually makes them adopt another approach.
All they need to do is ask their bank to trace the payment and obtain proof from their own bank the account the funds were transferred to. If they can obtain that, they should send that to your friend and he can pass that to his bank and ask his bank to investigate why it is not showing in his account.
Of course, as I mentioned before, if it is not a respectable company such as the cpw, any action taken to recover the money may be case of throwing good money after bad.