DS Forums

 
 

Vodafone Topup Line 2345


Reply
Thread Tools Search this Thread
Old 06-08-2006, 22:18
crowfield99
Forum Member
 
Join Date: May 2002
Location: Walsall, UK
Posts: 520

Hey Guys,

Just wondering if anyone else is having problems getting through to 2345 or 191? Keeps saying Network busy...

Wanted to know if its a local problem I should report or if its nationwide?

Cheers!

Last edited by crowfield99 : 06-08-2006 at 22:27.
crowfield99 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 07-08-2006, 17:04
crowfield99
Forum Member
 
Join Date: May 2002
Location: Walsall, UK
Posts: 520
Anyone?
crowfield99 is offline   Reply With Quote
Old 07-08-2006, 17:17
on the air
Forum Member
 
Join Date: Jul 2003
Posts: 1,028
Calling 2345 is fine for me.
on the air is offline   Reply With Quote
Old 07-08-2006, 21:36
crowfield99
Forum Member
 
Join Date: May 2002
Location: Walsall, UK
Posts: 520
Originally Posted by on the air
Calling 2345 is fine for me.
Thanks for that.... Gave them a call and said its a nationwide problem. Some can get through and some cant. Oh well - thanks anyways
crowfield99 is offline   Reply With Quote
Old 08-08-2006, 21:40
Orry Verducci
Forum Member
 
Join Date: Jul 2002
Location: Soham, Cambridgeshire
Posts: 2,774
I noticed the other day I couldn't use *#1345# and it lasted a few days, it has only just started working again for me, prehaps it's related.
Orry Verducci is offline   Reply With Quote
Old 08-08-2006, 23:28
crowfield99
Forum Member
 
Join Date: May 2002
Location: Walsall, UK
Posts: 520
Yeah, things are still a bit iffy atm. But its started to work at times and others its not. Onwards and upwards...
crowfield99 is offline   Reply With Quote
Old 09-08-2006, 09:06
midlands_lad
Forum Member
 
Join Date: Apr 2006
Location: Stoke on Trent
Posts: 98
Hi crowfield99,

I work for Vodafone and we have had reports about customers not being able to access their balance through 2345 or *#1345# recently.

This fault is under investigation with reference number 525453964.

Unfortunately, I have no time scale as to when this will be fully operational but I can offer an assurance that we’re treating the investigation as urgent.

If you’re unsure about the available credit left on your phone, or if you’d like to top up, a quick call to 191 will allow you to talk to someone who can help you to do this.
midlands_lad is offline   Reply With Quote
Old 09-08-2006, 10:31
crowfield99
Forum Member
 
Join Date: May 2002
Location: Walsall, UK
Posts: 520
Originally Posted by midlands_lad
Hi crowfield99,

I work for Vodafone and we have had reports about customers not being able to access their balance through 2345 or *#1345# recently.

This fault is under investigation with reference number 525453964.

Unfortunately, I have no time scale as to when this will be fully operational but I can offer an assurance that we’re treating the investigation as urgent.

If you’re unsure about the available credit left on your phone, or if you’d like to top up, a quick call to 191 will allow you to talk to someone who can help you to do this.
Thank you
crowfield99 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 17:52.