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Orange Network down?
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OllieOnline
08-08-2006
Hi

Anyone else got this problem. Orange phone says 'no access to network' and any Orange numbers I call from my BT landline simply give the unobtainable tone?
Last edited by OllieOnline : 08-08-2006 at 18:05
Chili Con Carne
08-08-2006
yep same here. except my phone is showing full signal and displaying the orange name. except when i try and call 453 or 450, i get the service is unavalibale on 453 and nothing on 450
trianglethief
08-08-2006
Orange network has been down here in Northampton since about 17.30 - just get message on C500 saying "Denied - Searching"
TommyW
08-08-2006
No sevice here either.

Yorks area.

Can't even get through to customer services on a landline.
Austyn
08-08-2006
Yep, same in West London
andyhargreaves
08-08-2006
Exactly same problem here, Warrington/Manchester. Must be something significant for 07973100...... numbers to be down too.
richy23
08-08-2006
Same here, my dad is trying to ring Customer Services, cant get through to any number using BT landline. We've tried about 5 numbers, 453 isnt working either. Im with Orange Broadband but that's working! Also we can't call dad, but he can phone us! He has sigal too!

Now who cut the wires
moox
08-08-2006
Working fine in Mid Cornwall. I cannot check my PAYG balance, but I can dial out to a landline and to a o2 mobile without problem.

450 doesn't work and neither does GPRS.

EDIT: dialling in to my mobile (from a BT landline) results in some clicking and NU tone.
Last edited by moox : 08-08-2006 at 18:29
richy23
08-08-2006
My Dad can call out - but we cant call him (we get a network failed message) Try calling your orange mobile with a different phone!
Last edited by richy23 : 08-08-2006 at 18:29
Alfie_2oo4
08-08-2006
yeah mines down to in liverpool like, anyone have a idea whats going on???
OllieOnline
08-08-2006
Still can't call anything here from my orange mobile or any Orange numbers from my BT Landline. Although I have just recieved a call from a friend on Orange on my BT Landline can't call him back though
richy23
08-08-2006
Ollie: Same as my dad, cant send each other texts either - they send ok though!
moox
08-08-2006
I can send a message to my o2 mobile and vice versa.

"cant send each other texts either - they send ok though!" huh?
magga
08-08-2006
Apparently the server is down, 2-3 hours so Orange say
richy23
08-08-2006
where have you heard that from Magga?
Tonester
08-08-2006
I love digitalspy - never realised there was a mobile forum until now. Both our orange phones are down - we're in Bromsgrove. Is it a regional outage?

Ringing from a landline I get like a continuos tone. At first I thought they'd cut me off. Oh well at least I won't be bugged by work this evening! Cust services is either always engaged or number unobtainable! Ooops - poor orange customer services people

Thanks guys.
Last edited by Tonester : 08-08-2006 at 18:41
magga
08-08-2006
Originally Posted by richy23:
“where have you heard that from Magga?”

Saw it on another forum from a guy that managed to get through to Orange CS.

2-3 hours is far too long !
Tonester
08-08-2006
Why don't they put a notice on the orange website? That was the first place I went to for information once landline calling failed.
magga
08-08-2006
Yeah I went on there too, nothing at all.
richy23
08-08-2006
Thats what i thought Tonester!

Which forum was that Magga?
magga
08-08-2006
Overclockers forum
richy23
08-08-2006
ok.

Just found this on orange contact us page:

Sorry, we're getting loads of emails at the moment, there may be a delay getting back to you. Thanks for bearing with us.
Tonester
08-08-2006
workin again now for me!
moox
08-08-2006
Hmm. It is all back to normal for me.

I can call in, check balance, call 450, and use GPRS.
richy23
08-08-2006
Working here as well
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