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Old 08-08-2006, 17:49
OllieOnline
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Hi

Anyone else got this problem. Orange phone says 'no access to network' and any Orange numbers I call from my BT landline simply give the unobtainable tone?

Last edited by OllieOnline : 08-08-2006 at 18:05.
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Old 08-08-2006, 17:56
Chili Con Carne
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yep same here. except my phone is showing full signal and displaying the orange name. except when i try and call 453 or 450, i get the service is unavalibale on 453 and nothing on 450
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Old 08-08-2006, 18:02
trianglethief
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Orange network has been down here in Northampton since about 17.30 - just get message on C500 saying "Denied - Searching"
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Old 08-08-2006, 18:06
TommyW
 
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No sevice here either.

Yorks area.

Can't even get through to customer services on a landline.
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Old 08-08-2006, 18:16
Austyn
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Yep, same in West London
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Old 08-08-2006, 18:17
andyhargreaves
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Exactly same problem here, Warrington/Manchester. Must be something significant for 07973100...... numbers to be down too.
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Old 08-08-2006, 18:18
richy23
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Same here, my dad is trying to ring Customer Services, cant get through to any number using BT landline. We've tried about 5 numbers, 453 isnt working either. Im with Orange Broadband but that's working! Also we can't call dad, but he can phone us! He has sigal too!

Now who cut the wires
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Old 08-08-2006, 18:24
moox
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Working fine in Mid Cornwall. I cannot check my PAYG balance, but I can dial out to a landline and to a o2 mobile without problem.

450 doesn't work and neither does GPRS.

EDIT: dialling in to my mobile (from a BT landline) results in some clicking and NU tone.

Last edited by moox : 08-08-2006 at 18:29.
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Old 08-08-2006, 18:26
richy23
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My Dad can call out - but we cant call him (we get a network failed message) Try calling your orange mobile with a different phone!

Last edited by richy23 : 08-08-2006 at 18:29.
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Old 08-08-2006, 18:27
Alfie_2oo4
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yeah mines down to in liverpool like, anyone have a idea whats going on???
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Old 08-08-2006, 18:29
OllieOnline
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Still can't call anything here from my orange mobile or any Orange numbers from my BT Landline. Although I have just recieved a call from a friend on Orange on my BT Landline can't call him back though
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Old 08-08-2006, 18:30
richy23
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Ollie: Same as my dad, cant send each other texts either - they send ok though!
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Old 08-08-2006, 18:33
moox
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I can send a message to my o2 mobile and vice versa.

"cant send each other texts either - they send ok though!" huh?
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Old 08-08-2006, 18:35
magga
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Apparently the server is down, 2-3 hours so Orange say
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Old 08-08-2006, 18:38
richy23
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where have you heard that from Magga?
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Old 08-08-2006, 18:38
Tonester
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I love digitalspy - never realised there was a mobile forum until now. Both our orange phones are down - we're in Bromsgrove. Is it a regional outage?

Ringing from a landline I get like a continuos tone. At first I thought they'd cut me off. Oh well at least I won't be bugged by work this evening! Cust services is either always engaged or number unobtainable! Ooops - poor orange customer services people

Thanks guys.

Last edited by Tonester : 08-08-2006 at 18:41.
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Old 08-08-2006, 18:40
magga
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Originally Posted by richy23
where have you heard that from Magga?
Saw it on another forum from a guy that managed to get through to Orange CS.

2-3 hours is far too long !
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Old 08-08-2006, 18:43
Tonester
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Why don't they put a notice on the orange website? That was the first place I went to for information once landline calling failed.
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Old 08-08-2006, 18:44
magga
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Yeah I went on there too, nothing at all.
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Old 08-08-2006, 18:45
richy23
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Thats what i thought Tonester!

Which forum was that Magga?
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Old 08-08-2006, 18:46
magga
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Overclockers forum
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Old 08-08-2006, 18:47
richy23
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ok.

Just found this on orange contact us page:

Sorry, we're getting loads of emails at the moment, there may be a delay getting back to you. Thanks for bearing with us.
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Old 08-08-2006, 18:50
Tonester
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workin again now for me!
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Old 08-08-2006, 18:50
moox
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Hmm. It is all back to normal for me.

I can call in, check balance, call 450, and use GPRS.
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Old 08-08-2006, 18:51
richy23
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Working here as well
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