Orange Network down?

OllieOnline · 08-08-2006, 17:49

Hi

Anyone else got this problem. Orange phone says 'no access to network' and any Orange numbers I call from my BT landline simply give the unobtainable tone?

Chili Con Carne · 08-08-2006, 17:56

yep same here. except my phone is showing full signal and displaying the orange name. except when i try and call 453 or 450, i get the service is unavalibale on 453 and nothing on 450

trianglethief · 08-08-2006, 18:02

Orange network has been down here in Northampton since about 17.30 - just get message on C500 saying "Denied - Searching"

08-08-2006, 18:06

No sevice here either.

Yorks area.

Can't even get through to customer services on a landline.

Austyn · 08-08-2006, 18:16

Yep, same in West London

andyhargreaves · 08-08-2006, 18:17

Exactly same problem here, Warrington/Manchester. Must be something significant for 07973100...... numbers to be down too.

richy23 · 08-08-2006, 18:18

Same here, my dad is trying to ring Customer Services, cant get through to any number using BT landline. We've tried about 5 numbers, 453 isnt working either. Im with Orange Broadband but that's working! Also we can't call dad, but he can phone us! He has sigal too!

Now who cut the wires

moox · 08-08-2006, 18:24

Working fine in Mid Cornwall. I cannot check my PAYG balance, but I can dial out to a landline and to a o2 mobile without problem.

450 doesn't work and neither does GPRS.

EDIT: dialling in to my mobile (from a BT landline) results in some clicking and NU tone.

richy23 · 08-08-2006, 18:26

My Dad can call out - but we cant call him (we get a network failed message) Try calling your orange mobile with a different phone!

Alfie_2oo4 · 08-08-2006, 18:27

yeah mines down to in liverpool like, anyone have a idea whats going on???

OllieOnline · 08-08-2006, 18:29

Still can't call anything here from my orange mobile or any Orange numbers from my BT Landline. Although I have just recieved a call from a friend on Orange on my BT Landline can't call him back though

richy23 · 08-08-2006, 18:30

Ollie: Same as my dad, cant send each other texts either - they send ok though!

moox · 08-08-2006, 18:33

I can send a message to my o2 mobile and vice versa.

"cant send each other texts either - they send ok though!" huh?

magga · 08-08-2006, 18:35

Apparently the server is down, 2-3 hours so Orange say

richy23 · 08-08-2006, 18:38

where have you heard that from Magga?

Tonester · 08-08-2006, 18:38

I love digitalspy - never realised there was a mobile forum until now. Both our orange phones are down - we're in Bromsgrove. Is it a regional outage?

Ringing from a landline I get like a continuos tone. At first I thought they'd cut me off. Oh well at least I won't be bugged by work this evening! Cust services is either always engaged or number unobtainable! Ooops - poor orange customer services people

Thanks guys.

magga · 08-08-2006, 18:40

Quote:

Originally Posted by richy23

where have you heard that from Magga?

Saw it on another forum from a guy that managed to get through to Orange CS.

2-3 hours is far too long !

Tonester · 08-08-2006, 18:43

Why don't they put a notice on the orange website? That was the first place I went to for information once landline calling failed.

magga · 08-08-2006, 18:44

Yeah I went on there too, nothing at all.

richy23 · 08-08-2006, 18:45

Thats what i thought Tonester!

Which forum was that Magga?

magga · 08-08-2006, 18:46

Overclockers forum

richy23 · 08-08-2006, 18:47

ok.

Just found this on orange contact us page:

Sorry, we're getting loads of emails at the moment, there may be a delay getting back to you. Thanks for bearing with us.

Tonester · 08-08-2006, 18:50

workin again now for me!

moox · 08-08-2006, 18:50

Hmm. It is all back to normal for me.

I can call in, check balance, call 450, and use GPRS.

richy23 · 08-08-2006, 18:51

Working here as well

08-08-2006, 17:49	#1
OllieOnline Forum Member Join Date: Feb 2003 Location: Solihull, England, UK Posts: 156	Orange Network down? Hi Anyone else got this problem. Orange phone says 'no access to network' and any Orange numbers I call from my BT landline simply give the unobtainable tone? Last edited by OllieOnline : 08-08-2006 at 18:05.

08-08-2006, 18:24	#8
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Working fine in Mid Cornwall. I cannot check my PAYG balance, but I can dial out to a landline and to a o2 mobile without problem. 450 doesn't work and neither does GPRS. EDIT: dialling in to my mobile (from a BT landline) results in some clicking and NU tone. Last edited by moox : 08-08-2006 at 18:29.

08-08-2006, 18:26	#9
richy23 Forum Member Join Date: Apr 2006 Location: Nr Plymouth Posts: 7,230	My Dad can call out - but we cant call him (we get a network failed message) Try calling your orange mobile with a different phone! Last edited by richy23 : 08-08-2006 at 18:29.

08-08-2006, 18:38	#16
Tonester Forum Member Join Date: Jan 2002 Location: Bromsgrove, Worcestershire Posts: 142	I love digitalspy - never realised there was a mobile forum until now. Both our orange phones are down - we're in Bromsgrove. Is it a regional outage? Ringing from a landline I get like a continuos tone. At first I thought they'd cut me off. Oh well at least I won't be bugged by work this evening! Cust services is either always engaged or number unobtainable! Ooops - poor orange customer services people Thanks guys. Last edited by Tonester : 08-08-2006 at 18:41.

08-08-2006, 17:56	#2
Chili Con Carne Forum Member Join Date: May 2005 Location: East Sussex Posts: 1,251	yep same here. except my phone is showing full signal and displaying the orange name. except when i try and call 453 or 450, i get the service is unavalibale on 453 and nothing on 450

08-08-2006, 18:02	#3
trianglethief Forum Member Join Date: Aug 2002 Location: Northampton Posts: 36	Orange network has been down here in Northampton since about 17.30 - just get message on C500 saying "Denied - Searching"

08-08-2006, 18:06	#4
TommyW Posts: n/a	No sevice here either. Yorks area. Can't even get through to customer services on a landline.

08-08-2006, 18:16	#5
Austyn Forum Member Join Date: Feb 2006 Location: London Posts: 38	Yep, same in West London

08-08-2006, 18:17	#6
andyhargreaves Forum Member Join Date: May 2004 Posts: 513	Exactly same problem here, Warrington/Manchester. Must be something significant for 07973100...... numbers to be down too.

08-08-2006, 18:18	#7
richy23 Forum Member Join Date: Apr 2006 Location: Nr Plymouth Posts: 7,230	Same here, my dad is trying to ring Customer Services, cant get through to any number using BT landline. We've tried about 5 numbers, 453 isnt working either. Im with Orange Broadband but that's working! Also we can't call dad, but he can phone us! He has sigal too! Now who cut the wires

08-08-2006, 18:27	#10
Alfie_2oo4 Forum Member Join Date: Aug 2004 Posts: 65	yeah mines down to in liverpool like, anyone have a idea whats going on???

08-08-2006, 18:29	#11
OllieOnline Forum Member Join Date: Feb 2003 Location: Solihull, England, UK Posts: 156	Still can't call anything here from my orange mobile or any Orange numbers from my BT Landline. Although I have just recieved a call from a friend on Orange on my BT Landline can't call him back though

08-08-2006, 18:30	#12
richy23 Forum Member Join Date: Apr 2006 Location: Nr Plymouth Posts: 7,230	Ollie: Same as my dad, cant send each other texts either - they send ok though!

08-08-2006, 18:33	#13
moox Forum Member Join Date: Oct 2004 Posts: 14,645	I can send a message to my o2 mobile and vice versa. "cant send each other texts either - they send ok though!" huh?

08-08-2006, 18:35	#14
magga Forum Member Join Date: Aug 2004 Location: Nottingham Posts: 269	Apparently the server is down, 2-3 hours so Orange say

08-08-2006, 18:40	#17
magga Forum Member Join Date: Aug 2004 Location: Nottingham Posts: 269	Quote: Originally Posted by richy23 where have you heard that from Magga? Saw it on another forum from a guy that managed to get through to Orange CS. 2-3 hours is far too long !

08-08-2006, 18:43	#18
Tonester Forum Member Join Date: Jan 2002 Location: Bromsgrove, Worcestershire Posts: 142	Why don't they put a notice on the orange website? That was the first place I went to for information once landline calling failed.

08-08-2006, 18:44	#19
magga Forum Member Join Date: Aug 2004 Location: Nottingham Posts: 269	Yeah I went on there too, nothing at all.

08-08-2006, 18:45	#20
richy23 Forum Member Join Date: Apr 2006 Location: Nr Plymouth Posts: 7,230	Thats what i thought Tonester! Which forum was that Magga?

08-08-2006, 18:46	#21
magga Forum Member Join Date: Aug 2004 Location: Nottingham Posts: 269	Overclockers forum

08-08-2006, 18:47	#22
richy23 Forum Member Join Date: Apr 2006 Location: Nr Plymouth Posts: 7,230	ok. Just found this on orange contact us page: Sorry, we're getting loads of emails at the moment, there may be a delay getting back to you. Thanks for bearing with us.

08-08-2006, 18:50	#23
Tonester Forum Member Join Date: Jan 2002 Location: Bromsgrove, Worcestershire Posts: 142	workin again now for me!

08-08-2006, 18:51	#25
richy23 Forum Member Join Date: Apr 2006 Location: Nr Plymouth Posts: 7,230	Working here as well

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Orange Network down?