I've got a Samsung D500 with Vodafone and i'm on an 18 month contract. The contract expires on the 16th of November which means I can get an upgrade on the 16th of September.
However, my phones on its arse!
It keeps freezing, switching off and the screen keeps going blank. This has only started happening over the last few days so basically, i've been without a phone for the last few days.
I phoned Voda an asked them could I upgrade early and told them I would happily sign myself up to another 18 month contract but they told me I have to wait until September before I can do it, I told them i'm basically without a phone and if I can't upgrade now then i'm going to cancel my contract when it expires and move to another network and they didn't seem bothered!
Can Vodafone really afford to lose customers, especially a customer like me who was willing to commit to another 18 month contract
Am I asking too much to upgrade a month early?
cheers
However, my phones on its arse!
It keeps freezing, switching off and the screen keeps going blank. This has only started happening over the last few days so basically, i've been without a phone for the last few days.
I phoned Voda an asked them could I upgrade early and told them I would happily sign myself up to another 18 month contract but they told me I have to wait until September before I can do it, I told them i'm basically without a phone and if I can't upgrade now then i'm going to cancel my contract when it expires and move to another network and they didn't seem bothered!
Can Vodafone really afford to lose customers, especially a customer like me who was willing to commit to another 18 month contract
Am I asking too much to upgrade a month early?
cheers