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Two Lines for Sky, ADSL and Burglar Alarm?
Stratosphere
12-08-2006
I hope someone can help me please.

We are moving next week and will be having Sky in 2 rooms (one of which will be Sky +), Broadband, several phones and a burglar alarm.

In our old house we had 2 phone lines and they coped with this quite well.

Would it be possible to have all on one line or not?

Also, I remember the burglar alarm couldn't go on the same line as either Sky or broadband...but I can't remember which one. Anyone know?

TIA
ilovekrys
13-08-2006
it depands what type of burglar alarm it is but i think its the broadband one
James Clayton
17-08-2006
Sky might dial up in the middle of the night to feed stats and stuff, this might affect the alarm. I can't think of a reason why you couldn't have broadband and an alarm on the same line..
UKC101
17-08-2006
If you have BT RedCare, RedCare GSM then yes you will need a second line.

If you have what they call a 'Digi' (with this you will normally see call charges on your phone bill everytime you set and unset your alarm to usually an 0870 number) then all you need to do is contact your alarm installer and ask them to install a DSL filter in the control panel. Some companies insist on the alarm being installed on a dedicated line, which is ex directory and doesn't recieve incoming calls. This can be overcome with most modern day equipment by enabling three way calling.

The same applies to DualCom (DualCom, DualCom Plus, DualCom GSM DualCom GPRS). With this you will have an antenna somewhere or in the modern versions you will have a small box with a picture a a transmitter).

The third alternative is if you have what they call a dialer. This is a one off installation cost which is the similar to an answerphone but works in reverse. You will get a pre recorded message telling you the alarm has activated. Now in this case you have two options.
A) Not to do anything other than switch of all ADSL connection equipment everytime you leave the house. This is NOT recommended as its not 100% full proof.

B) Contact your alarm installer and get them to install a DSL filter.

Also if you are moving into a new home and the alarm is being installed from scratch then the system should be installed to the new EU rules which came into effect last October.

Your new system would be installed to one of three types.
Grade 2X, this is a normal domestic type alarm which doesn;t have any communication device (this doesn;t include a dialer)

Grade 2, which is a communicated system which uses an Alarm Recieving Centre to contact keyholders and Police if you have a confirmed activation.

Grade 3, very unlikely unless your contents are worth a fortune. System uses anti-masking detectors to name just a few extras above grade 2.

As long as you have DSL filters on all yuour phone equipment and Sky equipment you'll be fine.
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