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SE k800i Vodafone Live! Connection Failure
Rugby League
12-08-2006
My dad's just received a SE k800i on Vodafone and all of the Internet Settings are "Locked" and can't be modified or used! So when trying to connect to the internet it says "Connection Failure , please contact your operator". Well we have tried that but the "tech" department isn't open again till Monday . Can anyone here help???
Scouse Blue
12-08-2006
Go to here http://www.sonyericsson.com/spg.jsp?...s1_1&pid=10407 and download the settings to your phone. Its easy
Rugby League
12-08-2006
Cheers, I've done that and it says the same thing - connection failure.

The thing is that the settings are already there but they can't be edited or even accessed. E.g. when you click "More" on the "Contract WAP" profile a menu comes up but Settings, Advanced and Delete Profile are all greyed out and not available!
MacattacK
12-08-2006
Call you call 'bog standard' customer services to see if GPRS is actually enabled on your handset? Long shot perhaps, but worth a try.
Rugby League
12-08-2006
Originally Posted by MacattacK:
“Call you call 'bog standard' customer services to see if GPRS is actually enabled on your handset? Long shot perhaps, but worth a try.”

It is enabled because the last phone which my dad used GPRS - and this is the same SIM card.

Really annoying! Cheers for your help anyway!!
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