SE k800i Vodafone Live! Connection Failure

Rugby League · 12-08-2006, 13:54

My dad's just received a SE k800i on Vodafone and all of the Internet Settings are "Locked" and can't be modified or used! So when trying to connect to the internet it says "Connection Failure , please contact your operator". Well we have tried that but the "tech" department isn't open again till Monday

. Can anyone here help???

Scouse Blue · 12-08-2006, 14:20

Go to here http://www.sonyericsson.com/spg.jsp?...s1_1&pid=10407 and download the settings to your phone. Its easy

Rugby League · 12-08-2006, 14:33

Cheers, I've done that and it says the same thing - connection failure.

The thing is that the settings are already there but they can't be edited or even accessed. E.g. when you click "More" on the "Contract WAP" profile a menu comes up but Settings, Advanced and Delete Profile are all greyed out and not available!

MacattacK · 12-08-2006, 19:28

Call you call 'bog standard' customer services to see if GPRS is actually enabled on your handset? Long shot perhaps, but worth a try.

Rugby League · 12-08-2006, 22:32

Quote:

Originally Posted by MacattacK

Call you call 'bog standard' customer services to see if GPRS is actually enabled on your handset? Long shot perhaps, but worth a try.

It is enabled because the last phone which my dad used GPRS - and this is the same SIM card.

Really annoying! Cheers for your help anyway!!

12-08-2006, 13:54	#1
Rugby League Forum Member Join Date: May 2003 Posts: 591	SE k800i Vodafone Live! Connection Failure My dad's just received a SE k800i on Vodafone and all of the Internet Settings are "Locked" and can't be modified or used! So when trying to connect to the internet it says "Connection Failure , please contact your operator". Well we have tried that but the "tech" department isn't open again till Monday . Can anyone here help???

12-08-2006, 14:20	#2
Scouse Blue Banned User Join Date: Jul 2005 Location: Liverpool Posts: 239	Go to here http://www.sonyericsson.com/spg.jsp?...s1_1&pid=10407 and download the settings to your phone. Its easy

12-08-2006, 14:33	#3
Rugby League Forum Member Join Date: May 2003 Posts: 591	Cheers, I've done that and it says the same thing - connection failure. The thing is that the settings are already there but they can't be edited or even accessed. E.g. when you click "More" on the "Contract WAP" profile a menu comes up but Settings, Advanced and Delete Profile are all greyed out and not available!

12-08-2006, 19:28	#4
MacattacK Forum Member Join Date: May 2003 Location: Manchesterford! Posts: 7,085	Call you call 'bog standard' customer services to see if GPRS is actually enabled on your handset? Long shot perhaps, but worth a try.

12-08-2006, 22:32	#5
Rugby League Forum Member Join Date: May 2003 Posts: 591	Quote: Originally Posted by MacattacK Call you call 'bog standard' customer services to see if GPRS is actually enabled on your handset? Long shot perhaps, but worth a try. It is enabled because the last phone which my dad used GPRS - and this is the same SIM card. Really annoying! Cheers for your help anyway!!

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SE k800i Vodafone Live! Connection Failure