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How long to activate a BT line? |
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#1 |
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Forum Member
Join Date: Sep 2004
Location: North of England
Posts: 920
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How long to activate a BT line?
Just been reconnected to BT. Was told would be switched on by midday today. If I ring my new number, I get a ringing tone, but if I try to dial out there's no tone. Is this normal or should I be back on to them?
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#2 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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When you say you get a ringing tone, do you mean you can hear a ringing tone on the phone ytou're calling from or you get a ringing tone on a phone plugged in in the house?
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#3 |
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Banned User
Join Date: Nov 2004
Location: Middle Earth.
Posts: 1,121
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When we had the BT line switched on, we phoned at 09:10 and before 11:00 the phone was on and working.
Though since we dropped ADSL and managed to get cable broadband, we saw no use for a phone line and use VoIP instead with an adaptor so we use standard phones as we would when connected to BT. |
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#4 |
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Forum Member
Join Date: Sep 2004
Location: North of England
Posts: 920
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Quote:
Originally Posted by Heinz
When you say you get a ringing tone, do you mean you can hear a ringing tone on the phone ytou're calling from or you get a ringing tone on a phone plugged in in the house?
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#5 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Originally Posted by OffTheLine!
Yeah I worded that bad. If I dial the BT number from my mobile, it rings, but the landline makes no noise.
Anyway, that's what I call 'electronic ring tone' - it's meaningless. |
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#6 |
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Forum Member
Join Date: May 2006
Location: Sheffield.
Posts: 71
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Quote:
Originally Posted by OffTheLine!
Yeah I worded that bad. If I dial the BT number from my mobile, it rings, but the landline makes no noise.
Good question of Heinz, It looks like the phone is not set up properly and you need to contact BT. Just to help you understand how it works the exchange sends out two distint items one to the caller and the other to the called person. The caller is sent a sound (ringing tone) the called person is sent an electrical current (which you can't hear) which then makes the 'bell' in the telephone ring. Caller <----------ringing tone----------| Exchange |--------ringing current-----------> Called (Bell) So if you can hear a ringing tone, but the phone doesn't physically ring, then there is no connection fron the exchange to your phone. |
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#7 |
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Forum Member
Join Date: Sep 2004
Location: North of England
Posts: 920
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Cheers guys. Shall get onto BT in the morning.
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#8 |
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Forum Member
Join Date: Sep 2004
Location: North of England
Posts: 920
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Gave them a call, they said it wasn't completed at the exchange and with today being Sunday will be completed tomorrow, which is fine as I've not yet cancelled my NTL number incase things went wrong (which will likely happen cancelling my NTL anyway!!).
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#9 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Originally Posted by OffTheLine!
Gave them a call, they said it wasn't completed at the exchange and with today being Sunday will be completed tomorrow, which is fine as I've not yet cancelled my NTL number incase things went wrong (which will likely happen cancelling my NTL anyway!!).
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