Originally Posted by OffTheLine!:
“Yeah I worded that bad. If I dial the BT number from my mobile, it rings, but the landline makes no noise.”
Good question of Heinz, It looks like the phone is not set up properly and you need to contact BT.
Just to help you understand how it works the exchange sends out two distint items one to the caller and the other to the called person.
The caller is sent a sound (ringing tone)
the called person is sent an electrical current (which you can't hear) which then makes the 'bell' in the telephone ring.
Caller <----------ringing tone----------| Exchange |--------ringing current-----------> Called (Bell)
So if you can hear a ringing tone, but the phone doesn't physically ring, then there is no connection fron the exchange to your phone.