Stolen Phone In Ibiza

john_hunter · 16-08-2006, 15:59

Hi everyone i´m currently in Ibiza and last night my Samsung D500 got stolen out of my room. I looked on the o2 website so I could get it blocked and maybe get a new sim card sent out with my number on it. But I can´t find a number that i will be able to ring from here.

Could any1 please help me????

Thanks in advance

stud u like · 16-08-2006, 16:23

You will need to report the theft to the spanish police if you want to claim your phone back on insurance if you are PAYG.

I think 02 is Movistar in Spain. Spanish police or your tour rep should be able to help.

16-08-2006, 17:05

Contact numbers are on the o2 website

http://www.o2.co.uk/abouto2/contactus

Smickers · 16-08-2006, 17:15

Typical - Ibiza is such a dump

Fr3Ak · 16-08-2006, 17:23

get it reported as quickly as possible - they'll probably hold you liable for any costs the thief has run up after it was stolen, if its a contract phone!!

kev · 16-08-2006, 17:37

Quote:

Originally Posted by dawson

Contact numbers are on the o2 website

http://www.o2.co.uk/abouto2/contactus

08X numbers rarley work from aborad - hence why my credit/debit cards all have a UK area code on them too - change the +44 to 0 and you can ring them cheaper in the UK.

john_hunter · 16-08-2006, 20:02

Quote:

Originally Posted by dawson

Contact numbers are on the o2 website

http://www.o2.co.uk/abouto2/contactus

Hey i didn´t think that an 0870 number would work from the phones over here.

BTW it was a PAYG phone, I had the network AMENA but it did sometimes change to MOVISTAR.

The hotel were i am is a shit hole, has anyone got a geographic number ie not 0870 for o2?

Thanks once again.

strawberry66 · 16-08-2006, 20:05

Try this website, hope it helps
http://www.saynoto0870.com/search.php

Just type in o2 in the business name and it will give you a list of alternative geographical numbers for o2

17-08-2006, 09:01

Quote:

Originally Posted by john_hunter

Hey i didn´t think that an 0870 number would work from the phones over here.

BTW it was a PAYG phone, I had the network AMENA but it did sometimes change to MOVISTAR.

The hotel were i am is a shit hole, has anyone got a geographic number ie not 0870 for o2?

Thanks once again.

You should be able to call any 0870 number from abroad

0800 numbers will not work from abroad

Last edited by dawson : 17-08-2006 at 09:03.

john_hunter · 17-08-2006, 16:34

Hi i got a number from saynoto0870.co.uk and i rang them so they said they will cancel the sim card and block the phone so whoever nicked can´t use it.

How can they do that if they have removed the sim card?

Also they are sending me a replacement sim card with the same number and i´ll also get my free texts etc.

Thanks for everyones help, much appreciated.

Steven L Hunter · 17-08-2006, 16:34

And i'm going to Ibiza on Sunday as well lol

Garyo2 · 17-08-2006, 17:55

As already mentioned 0870 numbers should work abroad, they will certain work in CAMEL agreement countries such as Spain, and you wont even need to put in the +44 part.

john_hunter · 17-08-2006, 19:38

Quote:

Originally Posted by StevenGray16

And i'm going to Ibiza on Sunday as well lol

You´ll have a good time mate it´s awesome the weathers been a bit crap today and yesterday like.

strawberry66 · 17-08-2006, 19:44

Glad you got it sorted out and hope it didn't spoil your hols too much

Quote:

How can they do that if they have removed the sim card?

What they do is block the IMEI number of the phone, this means that anyone who puts any sim card in the phone will get a message saying "invalid sim" or something like that.
It will render the phone totally useless

Steven L Hunter · 17-08-2006, 20:59

Quote:

Originally Posted by john_hunter

You´ll have a good time mate it´s awesome the weathers been a bit crap today and yesterday like.

Thats good at least i think i will keep my phone with me at all times lol :P

kev · 17-08-2006, 21:20

Quote:

Originally Posted by strawberry66

Glad you got it sorted out and hope it didn't spoil your hols too much

What they do is block the IMEI number of the phone, this means that anyone who puts any sim card in the phone will get a message saying "invalid sim" or something like that.
It will render the phone totally useless

In the UK at least. Has this been extended to a pan-EU level yet? If not do the like of T-Mobile share the data with there sister companies?

16-08-2006, 15:59	#1
john_hunter Forum Member Join Date: Jan 2004 Location: Newcastle Upon Tyne Posts: 495	Stolen Phone In Ibiza Hi everyone i´m currently in Ibiza and last night my Samsung D500 got stolen out of my room. I looked on the o2 website so I could get it blocked and maybe get a new sim card sent out with my number on it. But I can´t find a number that i will be able to ring from here. Could any1 please help me???? Thanks in advance

16-08-2006, 20:05	#8
strawberry66 Forum Member Join Date: Oct 2005 Posts: 1,788	Try this website, hope it helps http://www.saynoto0870.com/search.php Just type in o2 in the business name and it will give you a list of alternative geographical numbers for o2 Last edited by strawberry66 : 16-08-2006 at 20:09.

16-08-2006, 16:23	#2
stud u like Forum Member Join Date: Aug 2005 Location: The Sunny Side Of The Street Posts: 40,105	You will need to report the theft to the spanish police if you want to claim your phone back on insurance if you are PAYG. I think 02 is Movistar in Spain. Spanish police or your tour rep should be able to help.

16-08-2006, 17:05	#3
dawson Posts: n/a	Contact numbers are on the o2 website http://www.o2.co.uk/abouto2/contactus

16-08-2006, 17:15	#4
Smickers Forum Member Join Date: Jul 2005 Location: Belfast Posts: 74	Typical - Ibiza is such a dump

16-08-2006, 17:23	#5
Fr3Ak Forum Member Join Date: Oct 2003 Location: North of England Posts: 113	get it reported as quickly as possible - they'll probably hold you liable for any costs the thief has run up after it was stolen, if its a contract phone!!

16-08-2006, 17:37	#6
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Quote: Originally Posted by dawson Contact numbers are on the o2 website http://www.o2.co.uk/abouto2/contactus 08X numbers rarley work from aborad - hence why my credit/debit cards all have a UK area code on them too - change the +44 to 0 and you can ring them cheaper in the UK.

16-08-2006, 20:02	#7
john_hunter Forum Member Join Date: Jan 2004 Location: Newcastle Upon Tyne Posts: 495	Quote: Originally Posted by dawson Contact numbers are on the o2 website http://www.o2.co.uk/abouto2/contactus Hey i didn´t think that an 0870 number would work from the phones over here. BTW it was a PAYG phone, I had the network AMENA but it did sometimes change to MOVISTAR. The hotel were i am is a shit hole, has anyone got a geographic number ie not 0870 for o2? Thanks once again.

17-08-2006, 09:01	#9
dawson Posts: n/a	Quote: Originally Posted by john_hunter Hey i didn´t think that an 0870 number would work from the phones over here. BTW it was a PAYG phone, I had the network AMENA but it did sometimes change to MOVISTAR. The hotel were i am is a shit hole, has anyone got a geographic number ie not 0870 for o2? Thanks once again. You should be able to call any 0870 number from abroad 0800 numbers will not work from abroad Last edited by dawson : 17-08-2006 at 09:03.

17-08-2006, 16:34	#10
john_hunter Forum Member Join Date: Jan 2004 Location: Newcastle Upon Tyne Posts: 495	Hi i got a number from saynoto0870.co.uk and i rang them so they said they will cancel the sim card and block the phone so whoever nicked can´t use it. How can they do that if they have removed the sim card? Also they are sending me a replacement sim card with the same number and i´ll also get my free texts etc. Thanks for everyones help, much appreciated.

17-08-2006, 16:34	#11
Steven L Hunter Guest Join Date: Oct 2002 Posts: 10,517	And i'm going to Ibiza on Sunday as well lol

17-08-2006, 17:55	#12
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	As already mentioned 0870 numbers should work abroad, they will certain work in CAMEL agreement countries such as Spain, and you wont even need to put in the +44 part.

17-08-2006, 19:38	#13
john_hunter Forum Member Join Date: Jan 2004 Location: Newcastle Upon Tyne Posts: 495	Quote: Originally Posted by StevenGray16 And i'm going to Ibiza on Sunday as well lol You´ll have a good time mate it´s awesome the weathers been a bit crap today and yesterday like.

17-08-2006, 19:44	#14
strawberry66 Forum Member Join Date: Oct 2005 Posts: 1,788	Glad you got it sorted out and hope it didn't spoil your hols too much Quote: How can they do that if they have removed the sim card? What they do is block the IMEI number of the phone, this means that anyone who puts any sim card in the phone will get a message saying "invalid sim" or something like that. It will render the phone totally useless

17-08-2006, 20:59	#15
Steven L Hunter Guest Join Date: Oct 2002 Posts: 10,517	Quote: Originally Posted by john_hunter You´ll have a good time mate it´s awesome the weathers been a bit crap today and yesterday like. Thats good at least i think i will keep my phone with me at all times lol :P

17-08-2006, 21:20	#16
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Quote: Originally Posted by strawberry66 Glad you got it sorted out and hope it didn't spoil your hols too much What they do is block the IMEI number of the phone, this means that anyone who puts any sim card in the phone will get a message saying "invalid sim" or something like that. It will render the phone totally useless In the UK at least. Has this been extended to a pan-EU level yet? If not do the like of T-Mobile share the data with there sister companies?

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Stolen Phone In Ibiza