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Old 23-08-2006, 09:31
chrark26
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Join Date: Aug 2006
Location: Pennycook
Posts: 138

Does anyone have any experiences with the Telephone Preference Service actually doing anything about unwanted calls. We signed up for it a couple of years ago to stop calls to ex-directory number but now they are starting again. I have read that although they can fine companies up to £20,000 they never have done.
Any stories - good or bad?
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Old 23-08-2006, 09:34
JasonW
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Join Date: Feb 2002
Location: Berwickshire (not Berkshire)
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TPS registration lapses after a period of time - you need to ensure that you're still registered before complaining.

In order to complain you need as much detail as you can get from the cold-callers.
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Old 23-08-2006, 09:37
dawson
 
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Originally Posted by JasonW
TPS registration lapses after a period of time - you need to ensure that you're still registered before complaining.
Source?


Edit: Just found this on tpsonline.org.uk
16. Do I need to renew my subscription with the TPS?

If you have registered a residential number or a number belonging to a sole trader or (except in Scotland) partnership, you do not need to renew. However, if you have registered a number on to the Corporate TPS belonging to a Limited company, Plc or other large organisation, are you required to renew annually. In this case TPS will send you an e-mail each year to notify you of this. Failure to renew will result in your number(s) being removed from the CTPS data file.

Last edited by dawson : 23-08-2006 at 09:41.
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Old 23-08-2006, 11:35
chrark26
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Join Date: Aug 2006
Location: Pennycook
Posts: 138
Thanks for that info guys. Anybody complained and had any results?
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Old 23-08-2006, 21:25
Thanhuk
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Join Date: Jan 2003
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Good to know that I do not have to renew my registration with the TPS service!
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Old 24-08-2006, 09:19
JasonW
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Join Date: Feb 2002
Location: Berwickshire (not Berkshire)
Posts: 738
Don't bank on it - I've had to do mine 3 times to get it to 'stick' since I moved house.....
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Old 24-08-2006, 09:30
dawson
 
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If you input your phone number here and press continue it will automatically confirm whether the number is currently registered

https://secure.dma.org.uk/cgi-bin/se...reg_option=tps

If not, you can continue to register it - if you move house then you may well need to re-register.

Note it can take up to 28days for registration to become active

Last edited by dawson : 24-08-2006 at 09:34.
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Old 24-08-2006, 19:44
vanyablue
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Join Date: Oct 2004
Location: Gloucestershire
Posts: 1,030
I've found it stopped almost all the calls, but some from abroad still get through.
I assume they don't have any authority abroad.
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