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Voipcheap calls no longer free |
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#1 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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Voipcheap calls no longer free
Just noticed today, when ringing a landline number the calls from my Voipcheap service are now being charged at 1p/min, the call rates on the voipcheap website have also been ammended to show the new call rates, looks like the 120 day limit on the credit has gone now as well as the free calls. oh well, that was good while it lasted i suppose.
![]() http://www.voipcheap.co.uk/en/rates.html Last edited by markjonson : 30-08-2006 at 11:50. |
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#2 |
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Forum Member
Join Date: Feb 2002
Location: Berwickshire (not Berkshire)
Posts: 738
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Quote:
Originally Posted by markjonson
Just noticed today, when ringing a landline number the calls from my Voipcheap service are now being charged at 1p/min, the call rates on the voipcheap website have also been ammended to show the new call rates, looks like the 120 day limit on the credit has gone now as well as the free calls. oh well, that was good while it lasted i suppose.
![]() http://www.voipcheap.co.uk/en/rates.html |
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#3 |
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Forum Member
Join Date: May 2002
Location: Warrington
Posts: 2,458
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Quote:
Originally Posted by JasonW
Erm on the front page it says they're free but with this disclaimer (that's been there a while) : "* Max 300 minutes per week of free calls, measured over the last 7 days. Unused free minutes cannot be taken to the following week(s). If limit is exceeded, a minimal rate will be charged (as advertised on our rates page). "
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#4 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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Quote:
Originally Posted by JasonW
Erm on the front page it says they're free but with this disclaimer (that's been there a while) : "* Max 300 minutes per week of free calls, measured over the last 7 days. Unused free minutes cannot be taken to the following week(s). If limit is exceeded, a minimal rate will be charged (as advertised on our rates page). "
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#5 |
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Forum Member
Join Date: Mar 2004
Location: Halesowen
Posts: 573
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That sounds remarkably like what I just read on the FreeCall home page.
I know most of these guys are the same people - but sometimes it gets silly ! BTW I just had an email off freecall saying they were still free (300 min/wk limit) and they had dropped the credit timout period. Can't try it though, as I don't use XP !! Tim.C |
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#6 |
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Forum Member
Join Date: Feb 2002
Location: Berwickshire (not Berkshire)
Posts: 738
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Quote:
Originally Posted by markjonson
Yes i know what it says on the front page of the site (i'm guessing that will be changed soon?), but i'm no where near the 300 minutes a week, on the call rates link it's now showing at 1p/min, like i said, it was good while it lasted.
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#7 |
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Forum Member
Join Date: Dec 2004
Posts: 2,093
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Mine are still showing as free, a 30min call yesterday to Spain was listed as free.
One thing though - I signed up to voipcheap.com not .co.uk not sure if this makes a difference??? |
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#8 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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.com is still,saying free at the moment, i'm no where near past the 120 days either, i only added £10 credit last week and still had 115 days left last time i looked on Sunday.
Looks like voipcheap.com customers could have a nasty suprise coming as well, still all saying Free on the front page at the moment, however the rates page says different, looks like they are updating the sites!... http://www.voipcheap.com/en/rates.html |
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#9 |
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Forum Member
Join Date: Mar 2006
Posts: 127
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Useful tariff info on their various offerings here: http://www.myvoipprovider.com/Free_VoIP/
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#10 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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Quote:
Originally Posted by blazor
Useful tariff info on their various offerings here: http://www.myvoipprovider.com/Free_VoIP/
***NEW - In the last week of August 2006 the Betamax group changed their credit expiry policy (probably due to legal requirements in Germany). They now offer so called "Freedays". Any credit in your account will now no longer expire. After the 120 (90) "Freeday" period the calls will be charged at the rate published in their rates schedule. Should you however add funds to your account before your credit expires then your total credit will remain valid and your "Freeday" period will be extended by a further 120 (90) days*** Ok, so if i'm reading that right i should still have 112 days of free calls left even though i'm now being charged for them?, i only added the credit last week! Last edited by markjonson : 30-08-2006 at 20:19. |
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#11 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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I have been getting charged on voipcheap.co.uk aswell. Just running out of credit. I signed up for voipcheap.com to take advantage of cheaper mobile calls today too. I will be livid if uk calls are no longer free.
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#12 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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Ah ****! Just wasted 11.60 euro. All their sites seem to have changed.
Whats the next cheapest alternative? Last edited by bilbonvidia : 30-08-2006 at 22:07. |
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#13 |
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Banned User
Join Date: Nov 2004
Location: Middle Earth.
Posts: 1,121
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I'm still getting free calls on VoIP Stunt.
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#14 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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http://www.voipstunt.com/en/rates.html
The rates have changed. This is pretty depressing after having not long bought my ATA. I wont be buying any credit again as it will actually be more expensive than using our normal landline for local calls and we dont make any international calls. Last edited by bilbonvidia : 30-08-2006 at 22:51. |
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#15 |
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Banned User
Join Date: Nov 2004
Location: Middle Earth.
Posts: 1,121
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Quote:
Originally Posted by bilbonvidia
http://www.voipstunt.com/en/rates.html
The rates have changed. This is pretty depressing after having not long bought my ATA. I wont be buying any credit again as it will actually be more expensive than using our normal landline for local calls and we dont make any international calls. I'm still getting free calls to the destinations they say are free, what should happen is you get 300 mins free each week to the listed destinations, after 300 mins you are then charged at the displayed rate. I think they have changed it this way as some of the free call destinations are now more than 1c or could be more than 1c when you run out of free mins. I am still getting free calls. |
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#16 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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It looks like voipcheap.co.uk are making no mention of free calls anymore at all that will be why I have been charged without reaching my limit. voipcheap.com have changed their rates but are still offering 300 mins a week of free calls at the moment. Phew (For now.) Not 11.60 euros wasted then.
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#17 |
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Banned User
Join Date: Nov 2004
Location: Middle Earth.
Posts: 1,121
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Quote:
Originally Posted by bilbonvidia
It looks like voipcheap.co.uk are making no mention of free calls anymore at all that will be why I have been charged without reaching my limit. voipcheap.com have changed their rates but are still offering 300 mins a week of free calls at the moment. Phew (For now.) Not 11.60 euros wasted then.
On VoIP Cheap.co.uk it states: * Max 300 minutes per week of free calls, measured over the last 7 days. Unused free minutes cannot be taken to the following week(s). If limit is exceeded, a minimal rate will be charged (as advertised on our rates page). |
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#18 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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I have added my last 10 days of free calls up and they are well under 300 mins and I am getting charged, any one else suddenly getting charged on voipcheap.co.uk?
Also you can no longer make a free trial call as it disconnects you saying that this destination is not free. (voipcheap.co.uk). Last edited by bilbonvidia : 31-08-2006 at 00:12. |
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#19 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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Quote:
Originally Posted by bilbonvidia
I have added my last 10 days of free calls up and they are well under 300 mins and I am getting charged, any one else suddenly getting charged on voipcheap.co.uk?)
Last edited by markjonson : 31-08-2006 at 07:57. |
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#20 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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Hmmm, now this is strange!, i have just registered a new account with voipcheap.co.uk and it's giving me a minute of free call time and then cutting me off (i have no credit on the account), on my old account with credit on it, it's charging me 1p/min.
Now i'm confused!
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#21 |
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Forum Member
Join Date: Mar 2005
Posts: 6
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same deal as the rest of you. My colleague and I are both being charged 1p/min for UK calls.
Their website still says calls are free up to 300 mins so what they're doing is illegal. However they're not a UK company so very hard to pursue it |
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#22 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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On voipstunt/voipcheap.com when your freedays are up, do you then get more free days when you by more credit or do you only get freedays the first time?
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#23 |
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Forum Member
Join Date: Mar 2006
Posts: 127
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Quote:
Originally Posted by bilbonvidia
On voipstunt/voipcheap.com when your freedays are up, do you then get more free days when you by more credit or do you only get freedays the first time?
"Max 300 minutes per week of free calls, measured over the last 7 days. Unused free minutes cannot be taken to the following week(s). If limit is exceeded, a minimal rate will be charged (as advertised on our rates page). With your FREE DAYS you can call for free to all the destinations listed as free! when you have no FREE DAYS left the normal rates apply. You can get extra Freedays by buying credit " |
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#24 |
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Forum Member
Join Date: Jul 2006
Posts: 156
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Thanks for that |
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#25 |
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Forum Member
Join Date: May 2001
Location: West Midlands
Posts: 252
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Quote:
Originally Posted by blazor
You must have missed this
"Max 300 minutes per week of free calls, measured over the last 7 days. Unused free minutes cannot be taken to the following week(s). If limit is exceeded, a minimal rate will be charged (as advertised on our rates page). With your FREE DAYS you can call for free to all the destinations listed as free! when you have no FREE DAYS left the normal rates apply. You can get extra Freedays by buying credit "
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