I am in the process of setting up my Motorola VT2442 provided by Vonage but have found a strange problem with it.... if I make ANY changes to the configuration, they only seem to last as long as the router is not rebooted.

If the router is rebooted or it loses power it seems to default back to the factory setings. Does anyone else's do this?

Is it designed to do this? As far as i can see in the manual it should retain the settings as long as you have saved them and should only factory reset when specifically told to do so, not every time it is rebooted. Certainly every other router that I have ever used behaves like this anyway.

Am I missing something? Is there a save configuration option that I am not seeing? Have Vonage crippled it so you can't change the default settings?

If so then that is annoying as it means any port forwarding, etc is lost whenever the power is lost or the router needs rebooted for whatever reason. If this is the case I will have to think twice about using it as a replacement for my Netgear.
Last edited by troublegum : 08-09-2006 at 12:48

Sorry to answer my own question and everything but I have found the answer and thought I would share it.

This seems to be a firmware bug and the answer is here: http://www.vonage-forum.com/ftopic15118.html

The trick is to use Internet Explorer when configuring it because it will not write the settings properly when using Firefox, which is what I was trying.

I have tried it in Internet Explrer and can confirm that it is now saving properly.

I'm just waiting for them to finish porting my number over now. When I dial it I get an American lady saying the number is not in service.
Last edited by troublegum : 08-09-2006 at 12:55

You will get an American lady telling you everything. Even the answer service is American. The only confusing thing is that when they want you to press hash they actually say pound sign. This was obviously confusing at first...
Otherwise I have had great service from Vonage...