DS Forums

 
 

Touchtone Phone Services


Reply
Thread Tools Search this Thread
Old 18-09-2006, 13:49
NX3
Forum Member
 
Join Date: Oct 2002
Location: South Glos.
Posts: 278

I have a Siemens DECT phone, which is touchtone and a Linksys SPA3000. Whenever I call a service that needs you to press certain buttons to get through the automated menus it doesn't register. In that I press the button, I hear a beep but the other end doesn't get anything. In some respects this is good as can jump the cue when calling my bank and straight to customer services However sometimes it would be useful, is this a setting on the SPA3000 or a limitation of VOIP ? tia
NX3 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 18-09-2006, 21:26
jon2099
Forum Member
 
Join Date: Oct 2002
Location: Hampshire, UK
Posts: 158
VoIP can carry DTMF tones. The problem is that with SIP there are 3 ways of doing it- in-band (i.e. same as analogue as part of the voice channel), SIP INFO and AVT. On Linksys/Sipura phones, this is controlled by the 'DTMF Tx Method' setting (one for each line). Try changing the setting from the default 'auto', it depends on the provider e.g. sipgate uses SIP INFO.
jon2099 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 10:32.