orange PAC code

pelcw1 · 28-09-2006, 17:04

I went in the carphone warehouse to get a new phone as my contract with orange has expired and as i wanted the Nokia N73 i would have to leave orange because they do not yet have the N73.

I chose to go with O2 so the staff at carphone warehose told me to phone Orange and ask for a PAC Code to transfer my number, i did this but Orange said they will have to post it to me and wouldnt give it to me over the phone or text it to me which they have allways done in the past and it will take 3-5 days which meant i couldn't yet have my new phone so i will have to go back to the store when i get my PAC Code.

I have alllways had good service from Orange but i won't be going back to them in the future.

Are all service providers this petty when you leave them or is it just poor service from Orange?

Dickibobboy · 28-09-2006, 19:38

this is the only way they can give you the code, i wanted to change my network and keep my number, i am moving to o2, i rang orange and they sent out the letter and i got it within 2 days, i rang o2 and gave it them and tommorow is when the change over is happening.

i think the customer service at orange is good and have had no problems but o2 seem much better and i cant wait to go with them.

hope this helps

pelcw1 · 28-09-2006, 20:04

Thanks for that dickibobboy hopefully my code will come 2morrow so i can get my hands on my shiney new n73

can't wait,

hopefully O2 will be as good as orange have been with me in the past.

Embrace · 28-09-2006, 20:30

Quote:

Originally Posted by pelcw1

I went in the carphone warehouse to get a new phone as my contract with orange has expired and as i wanted the Nokia N73 i would have to leave orange because they do not yet have the N73.

I chose to go with O2 so the staff at carphone warehose told me to phone Orange and ask for a PAC Code to transfer my number, i did this but Orange said they will have to post it to me and wouldnt give it to me over the phone or text it to me which they have allways done in the past and it will take 3-5 days which meant i couldn't yet have my new phone so i will have to go back to the store when i get my PAC Code.

I have alllways had good service from Orange but i won't be going back to them in the future.

Are all service providers this petty when you leave them or is it just poor service from Orange?

Why can't you get the new phone right away?

If you get it on O2 you'll just have a new mobile number for a few days until you get your PAC code.

Finglonga · 28-09-2006, 20:32

Quote:

Originally Posted by Embrace

Why can't you get the new phone right away?

If you get it on O2 you'll just have a new mobile number for a few days until you get your PAC code.

Thats what I did, then you just divert all your calls to the new number for a couple of days.

pelcw1 · 28-09-2006, 21:45

not sure to be honest, carphone warehouse have reserved the phone for me, they told me to come back when i have received the PAC Code from orange

Garyo2 · 28-09-2006, 23:40

O2 direct can give temporary numbers but I don't think CPW are able to. Bear in mind CPW are not o2, they are a service provider using the o2 network so the billing and the customer services is provided by CPW.

28-09-2006, 17:04	#1
pelcw1 Forum Member Join Date: Sep 2006 Posts: 4	orange PAC code I went in the carphone warehouse to get a new phone as my contract with orange has expired and as i wanted the Nokia N73 i would have to leave orange because they do not yet have the N73. I chose to go with O2 so the staff at carphone warehose told me to phone Orange and ask for a PAC Code to transfer my number, i did this but Orange said they will have to post it to me and wouldnt give it to me over the phone or text it to me which they have allways done in the past and it will take 3-5 days which meant i couldn't yet have my new phone so i will have to go back to the store when i get my PAC Code. I have alllways had good service from Orange but i won't be going back to them in the future. Are all service providers this petty when you leave them or is it just poor service from Orange?

28-09-2006, 19:38	#2
Dickibobboy Banned User Join Date: Jun 2005 Location: Barnsley Posts: 1,950	this is the only way they can give you the code, i wanted to change my network and keep my number, i am moving to o2, i rang orange and they sent out the letter and i got it within 2 days, i rang o2 and gave it them and tommorow is when the change over is happening. i think the customer service at orange is good and have had no problems but o2 seem much better and i cant wait to go with them. hope this helps

28-09-2006, 20:04	#3
pelcw1 Forum Member Join Date: Sep 2006 Posts: 4	Thanks for that dickibobboy hopefully my code will come 2morrow so i can get my hands on my shiney new n73 can't wait, hopefully O2 will be as good as orange have been with me in the past.

28-09-2006, 20:30	#4
Embrace Forum Member Join Date: Aug 2006 Posts: 1,531	Quote: Originally Posted by pelcw1 I went in the carphone warehouse to get a new phone as my contract with orange has expired and as i wanted the Nokia N73 i would have to leave orange because they do not yet have the N73. I chose to go with O2 so the staff at carphone warehose told me to phone Orange and ask for a PAC Code to transfer my number, i did this but Orange said they will have to post it to me and wouldnt give it to me over the phone or text it to me which they have allways done in the past and it will take 3-5 days which meant i couldn't yet have my new phone so i will have to go back to the store when i get my PAC Code. I have alllways had good service from Orange but i won't be going back to them in the future. Are all service providers this petty when you leave them or is it just poor service from Orange? Why can't you get the new phone right away? If you get it on O2 you'll just have a new mobile number for a few days until you get your PAC code.

28-09-2006, 20:32	#5
Finglonga Forum Member Join Date: Jul 2004 Location: Stafford. Posts: 4,706	Quote: Originally Posted by Embrace Why can't you get the new phone right away? If you get it on O2 you'll just have a new mobile number for a few days until you get your PAC code. Thats what I did, then you just divert all your calls to the new number for a couple of days.

28-09-2006, 21:45	#6
pelcw1 Forum Member Join Date: Sep 2006 Posts: 4	not sure to be honest, carphone warehouse have reserved the phone for me, they told me to come back when i have received the PAC Code from orange

28-09-2006, 23:40	#7
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	O2 direct can give temporary numbers but I don't think CPW are able to. Bear in mind CPW are not o2, they are a service provider using the o2 network so the billing and the customer services is provided by CPW.

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