Hi,

I currently have Homechoice Max speed base pack and have been with them for nearly a year. Touch wood not had too many problems.

I am thinking of having my BT line rental transferred to homechoice so I get one bill for both internet and phone.

I am just looking for your views on this from the rest of you. Has anyone else done this and were there any problems setting it up and general availability of their phone service?

Having one bill would be good but dont want to take the plunge if its going to cause me more problems!.


Also I assume I will retain my existing phone number and can it be easily transferred back the number to BT if I leave homechoice in the future?

Many thanks in advance.

only real problem was trying to leave bt. cos basically you still get billed for the rental of the line, then charged for usage from homechoice.

after this, clean and ultra cheap! nothing infact if you pay 7 quid a month, works out even cheaper if buying bigger tv package deal.

so all national calls are free. a bargain i think.

if you swap to Homechoice, do you still pay the same amount as you pay to BT?

Hi,

Thanks Rich_Hard for your reply. So how long did this problem take to resolve? and who did you have to contact both Homechoice and BT ? and who resolved it? Contacting BT is a complete nightmare!

Anniel in reply to your question I found this on the Homechoice website

"Homechoice Line with Freetime Calls costs £10 per month (BT charge £10.75 for BT Together Option 1 and it doesn't even offer inclusive calls)."

I hope this is the info you were looking for

Be warned that any requests to have anything added or changed on your lines may go ignored.

I've just moved back to BT because HC were unable to add CLI to my line - they just never managed it after 3 attempts.

Moved back to BT and they've given it to me for Free.

Call charges aren't that much higher and I don't mind paying a little extra for the service.

HC have great Internet so I'm sticking with that for now but their CS and TV quality is lousy so they've both gone bye bye.

I had no problems at all, and CL has been on my phone since the transfer happened. It's handy not having to pay money to two companies; I'd recommend it.

I think some of you are confused... making calls via Homechoice is very different to line rental.

You can have your calls routed through Homechoice without paying them for line rental. If you sign up for it evenings and weekend calls are free with any package (I think?) or you can pay £5-£7 for free calls all day, every day (obv. just landlines etc as usual), package depending. But you don't have to move your line rental over, but you save a little money if you do then you're stuck with the vaguaries of HC managing your line, which is dubious, I'd say...