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Homechoice broadband go-slow
gster1977
26-10-2006
Hi all

My broadband connection has been going strange for a few weeks now. It is jumping between OK and hideously slow.

I have tried running anti-virus, spyware and washers to try and see if it is something running in the background (thats what it feels like when you are online) but nothing.

I have obviously done hard-reboots too.

Any ideas? Is it just me?

gster!
P60
26-10-2006
My download speeds have been going up and down like a yoyo for about the last 5 days, on the Greenwich server.
johnnyrocker
26-10-2006
not much different here on staples
iSix
27-10-2006
Tried contacting support?
I had a speed issue last week, called support and my line profile had been switched to 5Mbit for some reason. Was on the phone for about 3mins and it was sorted.
Osamede
06-11-2006
Originally Posted by gster1977:
“Hi all

My broadband connection has been going strange for a few weeks now. It is jumping between OK and hideously slow.

I have tried running anti-virus, spyware and washers to try and see if it is something running in the background (thats what it feels like when you are online) but nothing.

I have obviously done hard-reboots too.

Any ideas? Is it just me?”

I've noticed the same for about a month now. I'm in SE1.
mbear
06-11-2006
Sounds like training the line - like iSix my profile had been put on the highest, which my line isn't good enough to support. The box appeared to reset the connection regularly - once or twice an hour for a few minutes. Traffic could occasionally get through so it gave the impression of being slow. But looking over at the box I could see it flashing. When it went blue again all was OK. Like iSix a quick phone call to CS sorted it out...
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