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Dead Pixel Guarantees
davidredge
03-11-2006
In the unlikely event you come across a dead pixel on your HD TV, does your guarantee cover a replacement? I've seen a guarantee which excludes daed pixels.
Andy3105
03-11-2006
It is usually dependent on the manufacturer and there definition of the problem, more than say 5 dead pixels would be unacceptable to manufacturer A and will trigger a service response but perhaps more may be required by manufacturer B.
gyles
03-11-2006
There is an ISO standard for this.

See http://tomshardware.co.uk/2003/03/19/penalty/page7.html

That said, dead pixels are pretty rare. If it's dead on arrival you may be able to use distance selling regs.
odds
04-11-2006
I had problems with my PC LCD Monitor and sent it back, but the replacement they sent had 'dead' pixels (3 to be exact), as stated before the industry standard is 5. Luckily I had looked it up and when the guy asked how many I just said 7, that is when he told me that 5 were acceptable.
It also depends where they are on the screen aswell, aslong as there is not more than 1 in the center of the viewing area.


Pete.
blueboy
05-11-2006
Buy yourself a copy of pixel protector.

http://www.pixelprotector.com/

It actually worked. The retailer my brother bought the set from would not offer a replacement on his Toshiba 32WLT66 despite their being about 6 dead pixels on his screen and they told him it is standard to expect some dead pixels on some LCD screens. No it is not! But anyway, this software provided a perfect solution.

Worth a try.
jonny round boy
06-11-2006
Just had a very quick look on that site - maybe I'm cynical, but it sounds like a con to me.

How can a piece of software/video repair a dead pixel? If it's dead, it's dead!
rob1973
06-11-2006
It doesn't appear to repair dead pixels..it just rejuvenates the screen.
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