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Internet help for k800i (on 3G) |
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#1 |
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Forum Member
Join Date: Jan 2006
Location: Glasgow
Posts: 643
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Internet help for k800i (on 3G)
Hi all, I'm a bit clueless when it comes to all this, so apologies if I'm missing something really obvious. Today I got a new contract with 3, along with a fancy new k800i
However, when I try to use the internet on it, I keep getting a "connection settings not valid" message. I had a look at the internet settings and there are two profiles in there, both of which appear to be "locked". Will these be unlocked in time once 3 activate my account or something? (I assume it has been activated already though, as I can make calls with the phone).Any help is greatly appreciated! Mobile internet was one of the reasons I went for this new conract, so I hope I'm actually able to use it
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#2 |
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Forum Member
Join Date: Apr 2001
Location: Manchester, UK
Posts: 2,868
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I wouldn't bother going near the connection settings because first you have to choose an add-on to allow you full web access.
Either "Add Casual Web Sites" for No monthly fee and £2 per Mb "Add Internet 10" which is £2.50 per month for 10Mb of Access or "Add Internet 30" which is £5 per month for 30Mb of Access Just go to "My 3" through 3 Services and choose to 'Buy Add-on". Let us know how you get on! |
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#3 |
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Forum Member
Join Date: Jan 2006
Location: Glasgow
Posts: 643
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Right, I've added the casual websites one - let's see how long it takes to appear
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#4 |
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Forum Member
Join Date: Apr 2001
Location: Manchester, UK
Posts: 2,868
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It does say it can take up to a few hours to activate the internet add-ons. Give it 2 or so hours, turn your handset on and check your account in My 3 to see if it's activated.
However, if you're going to use it more often than not, I would've suggested the £2.50 add-on. Check your 1st Bill when it comes in. |
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#5 |
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Forum Member
Join Date: Jan 2006
Location: Glasgow
Posts: 643
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Yeah, I'll see how much I actually use it - not realy sure at the moment, but as long as I ca change the add-ons later then it's fine
![]() Thanks for the help! |
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#6 |
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Forum Member
Join Date: Jan 2006
Location: Glasgow
Posts: 643
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More problems - I keep getting a "service is blocked" message each time I try and use the net
![]() Any ideas? |
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#7 |
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Forum Member
Join Date: Apr 2001
Location: Manchester, UK
Posts: 2,868
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1) Have you turned the handset off for two minutes since requesting the add-on?
2) Is the add-on DEFINATELY activated? (Check in 'My 3') 3) If it is, you haven't actually gone nuts with data usage and ran up a huge bill forcing 3 to lock you out? If none of this answers your questions, give them a call on 333. Last edited by Mr Cable : 13-11-2006 at 20:50. |
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However, when I try to use the internet on it, I keep getting a "connection settings not valid" message. I had a look at the internet settings and there are two profiles in there, both of which appear to be "locked". Will these be unlocked in time once 3 activate my account or something? (I assume it has been activated already though, as I can make calls with the phone).

