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Callback Issues from Multiroom |
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#51 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,774
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Quote:
Originally Posted by Digi Man
Sorry if this is a rather obvious question, but we've just had BT phoneline installed and we're on Sky Multirooom. So will I need to phone the guy's at Sky to inform them of our new number for when they do the callback's?
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#52 |
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Forum Member
Join Date: Jun 2004
Location: East Midlands
Posts: 15,064
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Quote:
Originally Posted by Nigel Goodwin
Probably as well that you do!.
Thanks for the quick reply.
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#53 |
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Forum Member
Join Date: Apr 2007
Posts: 1
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Quote:
Originally Posted by bandit_tech
last but not least?
READ YOUR MAIL FROM SKY!! charges applied after approx 4 months make it a costly error on your part, after all you did agree to T&C Happy viewing ![]() happy viewing from sky - you must be joking!!!!!!!!!!!!!!11 they are nothing more than a pain in my backside and just to add the charges they apply are immediate!!!!! and IF they send you a letter read it if they dont get screwed over by sky for b£27 a month and take them to court as we are doing!!! there was nothing wrong with our line yet still they claimed there was we could go on line with it and only when we kept on phoning them did it mysteriously fix itself!!!!!! suspect - methinks!!!!! so happy viewing from sky i think not mail from them i think not rip off merchants that have you over a barrel when you live in an area that recieves no other digital service i think yes!!!!! ellie XXX |
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#54 |
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Forum Member
Join Date: Jul 2006
Posts: 4
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multi room telephone cable colours
hi,my dog ripped the telephone cable out of the sky socket for multiroom.Does anyone know the colour coding and sequence of wires so i can put it back myself.I suppose sky will charge if i ask them to do it.
cheers greylensman |
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#55 |
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Forum Member
Join Date: Mar 2002
Location: Oxford
Posts: 12,689
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Quote:
hi,my dog ripped the telephone cable out of the sky socket for multiroom.Does anyone know the colour coding and sequence of wires so i can put it back myself.I suppose sky will charge if i ask them to do it.
cheers greylensman The cable from digibox to phone socket OR the cable into the extension socket from the master socket? |
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#56 |
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Forum Member
Join Date: Jul 2006
Posts: 4
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sky multiroom telephone cable
hi. the cable is from the sky plug which is plugged into master phone socket.The connection numbers inside sky plug are numbered 1-4 but i think they only use 3.If i knew sequence i could fix it myself.
many thanks greylensman |
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#57 |
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Forum Member
Join Date: Jul 2006
Posts: 4
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sky multiroom telephone cable
hi.problem solved.The wiring is standard bt colour coding.You dont even need special tool for connection.installer tacked wire along skirt board,i will now put it inside hollow skirt board out of dogs reach.
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#58 |
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Forum Member
Join Date: May 2004
Posts: 92
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This connected to a phone line business is ridiculous - especially if u live here in rip off ireland where we're charged a fortune for "line rental"
The system should be independant of phone lines. Any ideas how to transmit your phone line 50miles down the road?? - There is a device i was using to save on phone wiring - u plugged one end in to the mains with the line and the other somewhere else in the house - modulated the phone line over the mains - i wonder if you can take this signal and send it via "other means" to another location..... |
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#59 |
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Forum Member
Join Date: Mar 2007
Location: Kirkcaldy
Posts: 12
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hey, just a doing a bit reaserch on this, wondering if any1 can answers these questions.
what does CLI stand for? whats the dialing prefix for talk talk? regards |
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#60 |
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Forum Member
Join Date: Mar 2002
Location: Oxford
Posts: 12,689
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Quote:
This connected to a phone line business is ridiculous - especially if u live here in rip off ireland where we're charged a fortune for "line rental"
The system should be independant of phone lines. Any ideas how to transmit your phone line 50miles down the road?? - There is a device i was using to save on phone wiring - u plugged one end in to the mains with the line and the other somewhere else in the house - modulated the phone line over the mains - i wonder if you can take this signal and send it via "other means" to another location..... |
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#61 |
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Forum Member
Join Date: Mar 2007
Posts: 767
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Quote:
what does CLI stand for?
regards |
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#62 |
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Forum Member
Join Date: Apr 2006
Location: Scotland
Posts: 485
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Quote:
whats the dialing prefix for talk talk?
regards |
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#63 |
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Forum Member
Join Date: Jul 2005
Posts: 61
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Quote:
Absolutely right, Nigel.
It's like doing a First Aid Course then calling yourself a Doctor. All these Vocations are worthwhile, but they are simply not the same. |
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#64 |
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Forum Member
Join Date: May 2004
Posts: 92
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I agree - even the title of Technician is out of bounds - Their title should be limited to "installer" - not that I am dragging them down - I did installations while i was studying engineering.
Although in all fareness - I have seen engineers that can't screw in a light bulb!!!! |
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#65 |
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Forum Member
Join Date: Jul 2000
Location: UK
Posts: 8,097
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Quote:
Correct - multiroom requires permanent phone connection of both boxes to prevent fraud and prove that both cards are being used in the same household. It is very rigorously policed by Sky and non connection will result in a couple of warning letters and then automatic increase of your direct debit to two full subscriptions.
Without phone connections, one cheap £10 card could be sold for use at another house. So fit a phone lead. use a wireless extension socket or do without - the choice is yours. |
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#66 |
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Forum Member
Join Date: Mar 2002
Location: Oxford
Posts: 12,689
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Quote:
Rubbish - Policed my a--e. I don't have multi-room but my next door neighbour has. He like me has had Sky+ for many years so is not obliged to keep his phone line connected after 12 months. He had multi-room fitted, strung a phone wire across from another room just long enough to get activated and then unplugged it - that was 9 months ago and he's still waiting for that knock at the door and still only pays an extra £10 per month. If they try to charge you the full wack then simply cancel, that will make them think twice.
Cancelling or threatening to cancel will almost certainly get you nowhere except minus Sky. |
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#67 |
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Forum Member
Join Date: Jul 2000
Location: UK
Posts: 8,097
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Quote:
Might I actually suggest you read some of the numerous threads on this and other forums where posters have had the two warning letters and then been automatically billed for the extra full subsciption. Also your neighbour ought to check his bank statements to check that he hasn't just thrown the warning letters in the bin as junk mail and not realised his direct debit has increased. If he hasn't he is extremely lucky to have slipped the net. Possibly the exception that proves the rule.
Cancelling or threatening to cancel will almost certainly get you nowhere except minus Sky. |
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#68 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,774
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Quote:
Your only contracted to stay connected for 12 months when you sign up to Sky so after 12 months there's nothing holding you to keep your main Sky box connected to the phone so how can Sky make you reconnect your main box? As for multi-room what if you haven't got a phone point in the room where you want the installation. I'll quote my sister as an example - she lives in a listed stone cottage with 15" random stone walls. BT refused to put an extra phone point in as the engineer burnt out 3 drill bits trying to get through the random stone walls?
Living in an old cottage is no excuse!, and Sky usually just run the phone wire around doorframes, and not through walls. |
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#69 |
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Forum Member
Join Date: Jul 2000
Location: UK
Posts: 8,097
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Quote:
Unless ALL boxes in a multiroom subscriptionare permanently connected to the phoneline then you will be billed full price for all the subscriptions.
Living in an old cottage is no excuse!, and Sky usually just run the phone wire around doorframes, and not through walls. Surely there are other ways to get a phone signal to another room in a property aren't there? |
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#70 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,774
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Quote:
Well that would look nice in a Grade 2 listed building
Quote:
Surely there are other ways to get a phone signal to another room in a property aren't there? |
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#71 |
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Forum Member
Join Date: Jul 2000
Location: UK
Posts: 8,097
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Quote:
There's nothing to stop you doing it yourself, or paying for a 'real' professional to do it
There are wireless methods - assuming it would go through the stone walls? - various ones which people have used successfully have been mentioned on here. |
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#72 |
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Banned User
Join Date: Jan 2004
Location: Bwlchgwyn/Wrexham County1375ft
Posts: 2,394
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Quote:
Your only contracted to stay connected for 12 months when you sign up to Sky so after 12 months there's nothing holding you to keep your main Sky box connected to the phone so how can Sky make you reconnect your main box? As for multi-room what if you haven't got a phone point in the room where you want the installation. I'll quote my sister as an example - she lives in a listed stone cottage with 15" random stone walls. BT refused to put an extra phone point in as the engineer burnt out 3 drill bits trying to get through the random stone walls?
18 inch diamond headed drill to get through the wall,done this before, bt then pushed the wire through,as its my own house, BT had no problem with this,but you need the correct drill to cut through limestone,otherwise the bit will overheat within seconds,also the wall will be usually in three sections (Two outer with rubble in the middle) so what looks like a good outer join to drill may mean a foot thick block on the inner side.Off subject now,thats why damp protection in such homes,will only find electric systems work, wall injection in old stone homes always fails, as only the outer is injected,the middle rubble always fails,this is usually where the damp lerks. Hope this helps Bob Wrexham Bob Wrexham |
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#73 |
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Forum Member
Join Date: Sep 2005
Posts: 55
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telephone callback on multiroom was working fine till a couple of days ago when my sky+ box down stairs froze and i unplugged it and plugged it back in then i get a message saying the telephone is not connected i have had problems before but it got sorted do i have a problem now and should i contact sky just to make sure they are receiving call back
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#74 |
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Forum Member
Join Date: Jul 2007
Posts: 1
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I am getting Sky+ with multiroom soon (3 receivers), I know that you can insert a digit in the O/G string but can you insert a pause?
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#75 |
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Inactive Member
Join Date: Apr 2006
Location: Tremp (Catalunya)
Posts: 20,821
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Quote:
.......... rip off merchants that have you over a barrel when you live in an area that recieves no other digital service i think yes!!!!!
Much of what is "on Sky" is Free to Air and requires no relationship with Sky whatsoever in order to receive it. You can even get non-Sky Digital Satellite Receivers from an increasing number of UK sources, although (at the moment) you wouldn't get Channel 4 or Five on them. Edit: Whoops! Just replied to a Post from 3 months ago
Last edited by rai uno : 30-07-2007 at 08:47. Reason: Still Asleep |
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