Phoned T-Mobile yesterday to cancel my contract and get a PAC number. Went through a whole auto menu then gets a voice, who tries to convince me to stay. I tell them I can't get a good signal, voice checks computer and agrees with me, but tells me I have to phone back today to get a PAC number.
Today, I go through the whole routine again, the voice asks why I didn't get my PAC number yesterday and seem surprised when I tell them the system was down. Asks me again why I am leaving and again they confirm that my area has a weak signal. Halfway through trying to get my PAC number, the voice tells me I am breaking up, so I tell the voice that's why I'm quitting T-Mobile. What can I say - Doh!
I wonder if putting off getting the PAC number was a ruse to try and get me to stay. Anyone got a similar tale?
Today, I go through the whole routine again, the voice asks why I didn't get my PAC number yesterday and seem surprised when I tell them the system was down. Asks me again why I am leaving and again they confirm that my area has a weak signal. Halfway through trying to get my PAC number, the voice tells me I am breaking up, so I tell the voice that's why I'm quitting T-Mobile. What can I say - Doh!
I wonder if putting off getting the PAC number was a ruse to try and get me to stay. Anyone got a similar tale?