42WLT66 Problem

jontyc · 30-11-2006, 13:46

Although I was over the moon when this first arrived (and subsequently mounted on the stand) the image has (i think) deteriorated.

The viewing angle is pants - anything off centre and it loses colour and becomes washed out.

There now appears to be two 'panels' on the screen - the left hand side of the screen appears to be slightly darker than the right - only really noticable when the picture is panning - ie football

Also a dark 'patch' (again maybe my imagination!) appears on the bottom left corner - too much tiger woods 2007 on the xbox360 perhaps

Only one dead pixel - hardly noticable unless your right up against the thing.

Due to the size of the beast (and the fact that I had to chuck the box) I can hardly send it back

Just my imagination?

fat controller · 30-11-2006, 16:10

How long have you had it? If its still under warranty, you might be able to get an engineer to visit from wherever you bought it from, or maybe even Toshiba. I've had the 37" for a few months now, and I can't say I've noticed anything like this with mine.

jontyc · 30-11-2006, 18:17

July I think - not long after they were released. I'll need to check the emails

Dave1979 · 01-12-2006, 12:42

I have the 37" and I have stated to notice a slight whitening from backlight leakage on one corner - only really noticable on black scenes but if it gets noticable i am calling Toshiba to send an engineer. I know someone else who did this and got a replacement from John Lewis (who I also have a 5 year guarantee with)

nick.king · 02-12-2006, 18:36

Quote:

Originally Posted by jontyc

Although I was over the moon when this first arrived (and subsequently mounted on the stand) the image has (i think) deteriorated.

The viewing angle is pants - anything off centre and it loses colour and becomes washed out.

There now appears to be two 'panels' on the screen - the left hand side of the screen appears to be slightly darker than the right - only really noticable when the picture is panning - ie football

Also a dark 'patch' (again maybe my imagination!) appears on the bottom left corner - too much tiger woods 2007 on the xbox360 perhaps

Only one dead pixel - hardly noticable unless your right up against the thing.

Due to the size of the beast (and the fact that I had to chuck the box) I can hardly send it back

Just my imagination?

I have the 42WLT58 and the 42WLT66, you are correct the viewing angle on the 66 is terrible and washes out to almost white. Luckily we sit dead on to ours as it's wall mounted.

The 58 I have is so much better and wall mounted in the bedroom, this has no problems at all with viewing angles and would actually be downstairs if it was 1080 HD Ready (the 58 is only 720 HD Ready although it can display a 1080 signal).

I've not had any other problems (although this isn't really a problem) and it's a damn good TV for the money. Some of the HD stuff is mouth watering (although it is on both my TV's).

fat controller · 03-12-2006, 14:20

How odd, I've got the 37" and have no problems at all, even when I walk into our room and the viewing angle is very wide it doesn't look washed out.

battlezone · 07-12-2006, 14:36

I have a 42WLT66 stand mounted and have noticed that if the screen is not viewed in the horizontal plane then the picture does look washed out. But thinking about it how often does anyone watch a TV standing up? I can honestly say that I am very impressed with the picture quality. Hoping to get Sky HD next month then I'll really see how it performs...

jer1956 · 07-12-2006, 16:28

Quote:

Originally Posted by jontyc

There now appears to be two 'panels' on the screen - the left hand side of the screen appears to be slightly darker than the right - only really noticable when the picture is panning - ie football

Just my imagination?

Even though it has single array of LCD pixels, could it be it has two backlight panels?

jontyc · 11-12-2006, 18:05

Quote:

Originally Posted by jer1956

Even though it has single array of LCD pixels, could it be it has two backlight panels?

Quite possibly!

I've got it on the glass stand, so height wise its not ideal either. (for viewing angles)

But Sky HD (which is 50% of the readon why I bought it) its stunning. So much so, normal TV looks terrible (some films look terrible as the camera moves and leaves 'ghost' images behind).

the other 50% of the reason was XBox360.

Gears of War looks amazing

Last edited by jontyc : 11-12-2006 at 18:06. Reason: typo

nick.king · 12-12-2006, 10:37

The 360 does look amazing you are 100% correct

, as poor as Robin Hood is that also looks excellent on BBC HD but saying that most of the HD stuff on the BBC looks great.

I've found the viewing angle is only a problem to the left and right of the screen and I did exaggerate slightly when I said it washes out to almost white. I hardly noticed a difference when looking from below the screen or above it (I have to stand on a chair as it's wall mounted!).

I'm quite surprised the 66 suffers from this problem as an earlier model (58) doesn't and actually looks better on SD than the 66.

jer1956 · 12-12-2006, 14:17

Quote:

Originally Posted by jontyc

Quite possibly!

But Sky HD (which is 50% of the readon why I bought it) its stunning. So much so, normal TV looks terrible (some films look terrible as the camera moves and leaves 'ghost' images behind).

That's MPEG smearing, something the MPEG filter trys to allieviate.

At the moment we have few HD channels, and no broadcaster would want to make those broadcasts look poor. I bet once HD has big audience, more channels will appear and the bitrate will lower. Then we will have a whole new set of low bitrate MPEG4 HD artefacts to live with!

Last edited by jer1956 : 12-12-2006 at 14:36.

nick.king · 14-12-2006, 14:08

The smearing looks really bad sometimes.

jer1956 · 15-12-2006, 15:14

Quote:

Originally Posted by nick.king

The smearing looks really bad sometimes.

Do you ever see any using DVD's?

I fisrt noticed it watching Sky footy on my old Panasonic TV CRT, a set which was exaceptionally sharpe and clear.

If your new LCd/Plasma is the first set you've had which shows every source for what it is, then you first reaction is to blame the set.

nick.king · 17-12-2006, 23:25

To be honest the DVD isn't even connected up, I've got it in my head the next DVD I view is going to be via a HD-DVD player so I'm waiting on that.

The HD World Cup footy was excellent and I didn't notice any smearing on my 58, but the SD footy smears pretty bad on the 66.

jer1956 · 18-12-2006, 10:41

Quote:

Originally Posted by nick.king

To be honest the DVD isn't even connected up, I've got it in my head the next DVD I view is going to be via a HD-DVD player so I'm waiting on that.

The HD World Cup footy was excellent and I didn't notice any smearing on my 58, but the SD footy smears pretty bad on the 66.

So you haven't watched SD footy before on a display witch show you how good,and how bad, SD DVB can be?

I used to get this SD MPEG smearing on my CRT. This isn't a technology issue, but a clarity one.

nick.king · 18-12-2006, 11:22

No, I had been watching on a SD plasma with the standard pace box way before I had the TVDrive and my HD LCD's so I know what it looks like. In my opinion the 66 smears a lot worse than my old plasma and my 58 LCD, both through the HDMI port on the TVDrive. I haven't (and no longer) had either of my Toshibas hooked upto scart (basically a week max) for very long so can't comment on that.

jer1956 · 18-12-2006, 16:46

Quote:

Originally Posted by nick.king

No, I had been watching on a SD plasma with the standard pace box way before I had the TVDrive and my HD LCD's so I know what it looks like. In my opinion the 66 smears a lot worse than my old plasma and my 58 LCD, both through the HDMI port on the TVDrive. I haven't (and no longer) had either of my Toshibas hooked upto scart (basically a week max) for very long so can't comment on that.

But your tone implys this is a set technology problem, when even top quality CRT's show it. The smearing is in the image created by the STB. All kinds of picture enhancing technology,in both CRT's and LCD's/Plasm, can make it look worse. Equally tuning the setup with it in mind can moderate it.
The only way to get rid of it is for the broadcasters to produce DVB as good as DVD. Hence my point about comparing DVB with DVD. If you set up your TV to produce highly detailed image with DVD, then sure as eggs is eggs you'll make DVB artefacts look worse.

nick.king · 19-12-2006, 11:40

My point is SDTV mixed with a LCD/PLASMA isn't all it's made out to be, until HDTV is the standard it is something we have to live with.

jontyc · 12-07-2007, 12:18

Just thought i'd drop a quick update.

The set was sent off for a replacement part, after I discussed the problem with Toshiba technical support.

The delay in the panel replacement (over 2 months) means that they have offered me a new LCD set.
Now I quite liked more of the same - the 42WLT68, but apparently theres a replacement in the 42x3030 ?

Given that I spent over £1600 on the original, and a 42x3030 is less than £900 I'm feeling a little short changed.

Is the 42x3030 superior to the 42WLT range?
I watch a lot of sport (football) on Sky HD, and like to have the PC wired through it.
Also xbox360 etc

any advice?

broadz · 13-07-2007, 11:23

Quote:

Originally Posted by jontyc

Given that I spent over £1600 on the original, and a 42x3030 is less than £900 I'm feeling a little short changed.

Why would you feel short-changed about getting Toshiba's latest 42" TV, just because its retail price now is less than you paid for your Tosh 42" last year? The reason its retail price is less is because the price of all LCD and Plasma TVs is coming down constantly, not because it is a worse spec TV. You can pick up a 42WLT68 for about £700 now, £200 less than the brand new £900 one that Toshiba have offered you, and £900 less than what you paid for it last year. That's what falling prices do. Most people are happy that technology is getting cheaper...

sos6931 · 15-07-2007, 17:22

You mention that it is possible to buy a 42WLT68 for £700. I've searched and I can't find one for this price. Could you let me know where from?
Thanks

guitardave · 20-07-2007, 18:28

They sent you the latest model as a replacement? Wow, how cool is that?! I'm going to put a call in about my set then, as I have the same problem. Like you said, it's only really noticeable on the football, but once you see it, it's quite distracting.
The only thing is, my set (37wlt66) is now 13 months old, so will I get the replacement set? I also have the John Lewis 5 year guarantee though, so maybe it's best to go through them?...

Have you taken delivery of the new set yet? Does the picture look better than on the wlt? I can't believe you're not happy with that! If they offer me the latest set in exchange I'll bite their hand off!!!

Dave

28-07-2007, 18:22

We had the washed out picture and (worsening) grey vertical lines on our Toshiba 42WLT66 from day one. After we complained, Toshiba took it away for repair. One week later they admitted that there was nothing they could do about the grey lines on the screen as a number of the panels were faulty. We took Toshiba's repair report to Comet. Comet gave us a refund and we chose an LG instead, which has a fantastic picture.

30-11-2006, 13:46	#1
jontyc Forum Member Join Date: Dec 2002 Location: Dundee Posts: 11	42WLT66 Problem Although I was over the moon when this first arrived (and subsequently mounted on the stand) the image has (i think) deteriorated. The viewing angle is pants - anything off centre and it loses colour and becomes washed out. There now appears to be two 'panels' on the screen - the left hand side of the screen appears to be slightly darker than the right - only really noticable when the picture is panning - ie football Also a dark 'patch' (again maybe my imagination!) appears on the bottom left corner - too much tiger woods 2007 on the xbox360 perhaps Only one dead pixel - hardly noticable unless your right up against the thing. Due to the size of the beast (and the fact that I had to chuck the box) I can hardly send it back Just my imagination?

12-07-2007, 12:18	#19
jontyc Forum Member Join Date: Dec 2002 Location: Dundee Posts: 11	Update Just thought i'd drop a quick update. The set was sent off for a replacement part, after I discussed the problem with Toshiba technical support. The delay in the panel replacement (over 2 months) means that they have offered me a new LCD set. Now I quite liked more of the same - the 42WLT68, but apparently theres a replacement in the 42x3030 ? Given that I spent over £1600 on the original, and a 42x3030 is less than £900 I'm feeling a little short changed. Is the 42x3030 superior to the 42WLT range? I watch a lot of sport (football) on Sky HD, and like to have the PC wired through it. Also xbox360 etc any advice?

15-07-2007, 17:22	#21
sos6931 Forum Member Join Date: Jul 2007 Posts: 1	Price of Toshiba 42WLT68 You mention that it is possible to buy a 42WLT68 for £700. I've searched and I can't find one for this price. Could you let me know where from? Thanks

30-11-2006, 16:10	#2
fat controller Forum Member Join Date: Oct 2005 Location: Slightly round the bend Posts: 12,685	How long have you had it? If its still under warranty, you might be able to get an engineer to visit from wherever you bought it from, or maybe even Toshiba. I've had the 37" for a few months now, and I can't say I've noticed anything like this with mine.

30-11-2006, 18:17	#3
jontyc Forum Member Join Date: Dec 2002 Location: Dundee Posts: 11	July I think - not long after they were released. I'll need to check the emails

01-12-2006, 12:42	#4
Dave1979 Forum Member Join Date: Oct 2006 Posts: 1,513	I have the 37" and I have stated to notice a slight whitening from backlight leakage on one corner - only really noticable on black scenes but if it gets noticable i am calling Toshiba to send an engineer. I know someone else who did this and got a replacement from John Lewis (who I also have a 5 year guarantee with)

02-12-2006, 18:36	#5
nick.king Forum Member Join Date: Feb 2005 Location: Yorkshire Posts: 2,244	Quote: Originally Posted by jontyc Although I was over the moon when this first arrived (and subsequently mounted on the stand) the image has (i think) deteriorated. The viewing angle is pants - anything off centre and it loses colour and becomes washed out. There now appears to be two 'panels' on the screen - the left hand side of the screen appears to be slightly darker than the right - only really noticable when the picture is panning - ie football Also a dark 'patch' (again maybe my imagination!) appears on the bottom left corner - too much tiger woods 2007 on the xbox360 perhaps Only one dead pixel - hardly noticable unless your right up against the thing. Due to the size of the beast (and the fact that I had to chuck the box) I can hardly send it back Just my imagination? I have the 42WLT58 and the 42WLT66, you are correct the viewing angle on the 66 is terrible and washes out to almost white. Luckily we sit dead on to ours as it's wall mounted. The 58 I have is so much better and wall mounted in the bedroom, this has no problems at all with viewing angles and would actually be downstairs if it was 1080 HD Ready (the 58 is only 720 HD Ready although it can display a 1080 signal). I've not had any other problems (although this isn't really a problem) and it's a damn good TV for the money. Some of the HD stuff is mouth watering (although it is on both my TV's).

03-12-2006, 14:20	#6
fat controller Forum Member Join Date: Oct 2005 Location: Slightly round the bend Posts: 12,685	How odd, I've got the 37" and have no problems at all, even when I walk into our room and the viewing angle is very wide it doesn't look washed out.

07-12-2006, 14:36	#7
battlezone Forum Member Join Date: Aug 2004 Location: Oxford (formally Newcastle) Posts: 1,813	I have a 42WLT66 stand mounted and have noticed that if the screen is not viewed in the horizontal plane then the picture does look washed out. But thinking about it how often does anyone watch a TV standing up? I can honestly say that I am very impressed with the picture quality. Hoping to get Sky HD next month then I'll really see how it performs...

07-12-2006, 16:28	#8
jer1956 Forum Member Join Date: Oct 2005 Posts: 1,106	Quote: Originally Posted by jontyc There now appears to be two 'panels' on the screen - the left hand side of the screen appears to be slightly darker than the right - only really noticable when the picture is panning - ie football Just my imagination? Even though it has single array of LCD pixels, could it be it has two backlight panels?

11-12-2006, 18:05	#9
jontyc Forum Member Join Date: Dec 2002 Location: Dundee Posts: 11	Quote: Originally Posted by jer1956 Even though it has single array of LCD pixels, could it be it has two backlight panels? Quite possibly! I've got it on the glass stand, so height wise its not ideal either. (for viewing angles) But Sky HD (which is 50% of the readon why I bought it) its stunning. So much so, normal TV looks terrible (some films look terrible as the camera moves and leaves 'ghost' images behind). the other 50% of the reason was XBox360. Gears of War looks amazing Last edited by jontyc : 11-12-2006 at 18:06. Reason: typo

12-12-2006, 10:37	#10
nick.king Forum Member Join Date: Feb 2005 Location: Yorkshire Posts: 2,244	The 360 does look amazing you are 100% correct , as poor as Robin Hood is that also looks excellent on BBC HD but saying that most of the HD stuff on the BBC looks great. I've found the viewing angle is only a problem to the left and right of the screen and I did exaggerate slightly when I said it washes out to almost white. I hardly noticed a difference when looking from below the screen or above it (I have to stand on a chair as it's wall mounted!). I'm quite surprised the 66 suffers from this problem as an earlier model (58) doesn't and actually looks better on SD than the 66.

12-12-2006, 14:17	#11
jer1956 Forum Member Join Date: Oct 2005 Posts: 1,106	Quote: Originally Posted by jontyc Quite possibly! But Sky HD (which is 50% of the readon why I bought it) its stunning. So much so, normal TV looks terrible (some films look terrible as the camera moves and leaves 'ghost' images behind). That's MPEG smearing, something the MPEG filter trys to allieviate. At the moment we have few HD channels, and no broadcaster would want to make those broadcasts look poor. I bet once HD has big audience, more channels will appear and the bitrate will lower. Then we will have a whole new set of low bitrate MPEG4 HD artefacts to live with! Last edited by jer1956 : 12-12-2006 at 14:36.

14-12-2006, 14:08	#12
nick.king Forum Member Join Date: Feb 2005 Location: Yorkshire Posts: 2,244	The smearing looks really bad sometimes.

15-12-2006, 15:14	#13
jer1956 Forum Member Join Date: Oct 2005 Posts: 1,106	Quote: Originally Posted by nick.king The smearing looks really bad sometimes. Do you ever see any using DVD's? I fisrt noticed it watching Sky footy on my old Panasonic TV CRT, a set which was exaceptionally sharpe and clear. If your new LCd/Plasma is the first set you've had which shows every source for what it is, then you first reaction is to blame the set.

17-12-2006, 23:25	#14
nick.king Forum Member Join Date: Feb 2005 Location: Yorkshire Posts: 2,244	To be honest the DVD isn't even connected up, I've got it in my head the next DVD I view is going to be via a HD-DVD player so I'm waiting on that. The HD World Cup footy was excellent and I didn't notice any smearing on my 58, but the SD footy smears pretty bad on the 66.

18-12-2006, 10:41	#15
jer1956 Forum Member Join Date: Oct 2005 Posts: 1,106	Quote: Originally Posted by nick.king To be honest the DVD isn't even connected up, I've got it in my head the next DVD I view is going to be via a HD-DVD player so I'm waiting on that. The HD World Cup footy was excellent and I didn't notice any smearing on my 58, but the SD footy smears pretty bad on the 66. So you haven't watched SD footy before on a display witch show you how good,and how bad, SD DVB can be? I used to get this SD MPEG smearing on my CRT. This isn't a technology issue, but a clarity one.

18-12-2006, 11:22	#16
nick.king Forum Member Join Date: Feb 2005 Location: Yorkshire Posts: 2,244	No, I had been watching on a SD plasma with the standard pace box way before I had the TVDrive and my HD LCD's so I know what it looks like. In my opinion the 66 smears a lot worse than my old plasma and my 58 LCD, both through the HDMI port on the TVDrive. I haven't (and no longer) had either of my Toshibas hooked upto scart (basically a week max) for very long so can't comment on that.

18-12-2006, 16:46	#17
jer1956 Forum Member Join Date: Oct 2005 Posts: 1,106	Quote: Originally Posted by nick.king No, I had been watching on a SD plasma with the standard pace box way before I had the TVDrive and my HD LCD's so I know what it looks like. In my opinion the 66 smears a lot worse than my old plasma and my 58 LCD, both through the HDMI port on the TVDrive. I haven't (and no longer) had either of my Toshibas hooked upto scart (basically a week max) for very long so can't comment on that. But your tone implys this is a set technology problem, when even top quality CRT's show it. The smearing is in the image created by the STB. All kinds of picture enhancing technology,in both CRT's and LCD's/Plasm, can make it look worse. Equally tuning the setup with it in mind can moderate it. The only way to get rid of it is for the broadcasters to produce DVB as good as DVD. Hence my point about comparing DVB with DVD. If you set up your TV to produce highly detailed image with DVD, then sure as eggs is eggs you'll make DVB artefacts look worse.

19-12-2006, 11:40	#18
nick.king Forum Member Join Date: Feb 2005 Location: Yorkshire Posts: 2,244	My point is SDTV mixed with a LCD/PLASMA isn't all it's made out to be, until HDTV is the standard it is something we have to live with.

13-07-2007, 11:23	#20
broadz Banned User Join Date: Jun 2006 Posts: 2,313	Quote: Originally Posted by jontyc Given that I spent over £1600 on the original, and a 42x3030 is less than £900 I'm feeling a little short changed. Why would you feel short-changed about getting Toshiba's latest 42" TV, just because its retail price now is less than you paid for your Tosh 42" last year? The reason its retail price is less is because the price of all LCD and Plasma TVs is coming down constantly, not because it is a worse spec TV. You can pick up a 42WLT68 for about £700 now, £200 less than the brand new £900 one that Toshiba have offered you, and £900 less than what you paid for it last year. That's what falling prices do. Most people are happy that technology is getting cheaper...

20-07-2007, 18:28	#22
guitardave Forum Member Join Date: Apr 2006 Location: Manchester Posts: 555	They sent you the latest model as a replacement? Wow, how cool is that?! I'm going to put a call in about my set then, as I have the same problem. Like you said, it's only really noticeable on the football, but once you see it, it's quite distracting. The only thing is, my set (37wlt66) is now 13 months old, so will I get the replacement set? I also have the John Lewis 5 year guarantee though, so maybe it's best to go through them?... Have you taken delivery of the new set yet? Does the picture look better than on the wlt? I can't believe you're not happy with that! If they offer me the latest set in exchange I'll bite their hand off!!! Dave

28-07-2007, 18:22	#23
cute chick Posts: n/a	We had the washed out picture and (worsening) grey vertical lines on our Toshiba 42WLT66 from day one. After we complained, Toshiba took it away for repair. One week later they admitted that there was nothing they could do about the grey lines on the screen as a number of the panels were faulty. We took Toshiba's repair report to Comet. Comet gave us a refund and we chose an LG instead, which has a fantastic picture.

DS Forums

42WLT66 Problem