[WatlingA5]

Nice little phone - does all I need. Well, it did until the above. When I phoned home I used to just press and hold '2'. Now, when I do that, sometimes nothing happens, sometimes if I hang on long enough it brings up the 'find and call' menu and I can scroll through to the number I want. Other times it comes up with a name that belongs to another key.

Checked the numbers under the edit menu and all the numbers are showing the correct shortcuts. I've tried switching the phone off and on again but that's not helped.

I've been on the Sony-Ericsson website but after the FAQs, trying to find any other info just sends me in a loop.

I'd be grateful for any clues - the SIM card was moved from my previous phone, but has worked fine for over a year until the last few weeks. FYI - it's on the Virgin network.