So it used to be the case that you could ring Orange and get your PAC code over the phone, give it to your new network and 5 days later your number is transferred. Not so anymore. They dont issue it over the phone, but by letter. I was quoted 4 - 5 days for the letter to arrive, plus obviously the 5 working days for the number to transfer, which effectively means they get to keep a dissatisfied customer for 10 days. 10 days of spending. 5 extra days of spending for the cost of a letter.
Wonder what the other networks do......
Wonder what the other networks do......