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360 and a sagem hd 45 s
jelly1
30-12-2006
hia fellas i got my 360 coupled to a sagem tv. i had a problem with a upscaleing dvd player basically the pic was shifted to the left a inch, so i had a 1 inch bar down the right side of my tv, i put this down as a bad player but i just put batman begins (pal) on my 360 and it has shifted the picture exactley as it did with the dvd player does anyone have any techy advice or knowlege??
meltcity
30-12-2006
How are they connected to the TV (i.e. VGA/component/HDMI), and do you have the same problem when connecting via SCART?
jelly1
30-12-2006
nope only happens when connected via hdmi
yamaha= component and scart fine
360=component @720 fine on games
360=component @720 on films 1" gap on right of screen
sammy dvd upscaler dvd gap @720 and 1080 but fine on component! @720
meltcity
30-12-2006
Very interesting. I think I now know the source of the problem if not the solution.

The Xbox 360's HD game mode is 60Hz only, so when you play a game the TV is syncing to 720p@60Hz or 1080i@60Hz. This appears to be working fine on your HD-D45.

UK region 2 retail DVDs are encoded at 576i@50Hz, so the 360 will be upscaling them to 720p@50Hz or 1080i@50Hz. This is why games look fine but DVDs are off-centre: your HD-D45 isn't syncing to 50Hz HD resolutions correctly.

As for your Samsung DVD player, most upscaling DVD players don't upscale over component, only HDMI, so the TV is probably receiving 576i50 or 576p50 over component, which is why it looks okay.

Have you had the TV for a long time, and is it still under warranty? I suspect the fault is software related and could be fixed by a relatively simple firmware upgrade, but it's not something an end user can do. Even if the TV isn't under warranty Sagem may be sympathetic as the fault has probably been there since day one. In any case you are entitled to make a claim under the Sale of Goods Act for an inherent fault up to 6 years after the date of purchase, regardless of whether the warranty has expired.

You can check the current firmware version by typing: Menu, Sources and then pressing 3698.

As well as going through the normal channels you could try emailing Andrew Gorman, Sagem's UK representative, explaining the problem and your current firmware version, and see what response you get (if any):

andrew.gorman@sagem.com

Hope this helps.
Last edited by meltcity : 30-12-2006 at 15:51
jelly1
30-12-2006
the dvd has had the hack to upscale over component, have also mailed andrew
jelly1
30-12-2006
Versions

Application Hd-d45bc118s

Mcs 11

Formatter 6

Teletexter Sub V 2.21

Cw Colour Delay 34





This Make Any Sense??
meltcity
30-12-2006
Makes no sense to me, but the version number may be of use to a Sagem engineer.

I suspect that the Samsung is upscaling your region 2 DVDs to 720p/1080i@60Hz over component, but to 720p/1080i@50Hz over HDMI, which is why the component picture is unaffected.
Last edited by meltcity : 30-12-2006 at 19:50
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