DS Forums

 
 

SMS Delays/Being Lost?


Reply
Thread Tools Search this Thread
Old 02-01-2007, 14:21
sabreuk1975
Forum Member
 
Join Date: Dec 2004
Posts: 298

Hello:

I work for an Electronic Message Broadcasting Company and use mobile networks as third parties to deliver SMS's.

This morning a large number of our customers have complained that many SMS have not been delivered or have taken upto an hour to deliver.

I have called the networks to see what information they can provide and all of them are being very cagy. Just wondering if anyone has experienced anything today?

Thanks
sabreuk1975 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 02-01-2007, 14:54
asharples
Forum Member
 
Join Date: Mar 2006
Posts: 71
O2 seemed to be having some issues. I sent an MMS which contains just a pic and some text, this has taken a day to arrive. The majority of my texts sent on new years eve are still pending.



Rubbish.
asharples is offline   Reply With Quote
Old 02-01-2007, 18:19
Garyo2
Forum Member
 
Join Date: Oct 2005
Location: UK
Posts: 566
Turning phone off and back on should help filter the backlog of SMS through to people who struggled to get them yesterday.

The huge amount of SMS's sent in such a short space of time will cause all networks issues. It is rare for SMS to be lost however long delays can be found if phones are not restarted.
Garyo2 is offline   Reply With Quote
Old 02-01-2007, 21:17
barker71
Forum Member
 
Join Date: Jul 2005
Posts: 462
Nope just seems that as ever o2 network cant cope with sms properly.

http://www.theregister.co.uk/2007/01..._message_late/
barker71 is offline   Reply With Quote
Old 02-01-2007, 23:17
Finglonga
Forum Member
 
Join Date: Jul 2004
Location: Stafford.
Posts: 4,706
Originally Posted by barker71
Nope just seems that as ever o2 network cant cope with sms properly.

http://www.theregister.co.uk/2007/01..._message_late/
Seems the Register is making things up. The whole Family is on O2 and none of them recieved that message. Mind I wouldn't send a text at that time as its just common sense things are going to be busy.
Finglonga is offline   Reply With Quote
Old 02-01-2007, 23:36
Garyo2
Forum Member
 
Join Date: Oct 2005
Location: UK
Posts: 566
I got the text message they are referring to Fri 29th Dec @ 11.15.

It wasn't sent to every customer however the sending of these text messages is always from a marketing aspect so its there to increase SMS usuage rather than reduce it! More sms = more revenue.
Garyo2 is offline   Reply With Quote
Old 03-01-2007, 10:42
dawson
 
Posts: n/a
Perhaps O2 have given up with me as a lost cause because I didn't receive such a message either.

Or perhaps as it was deemed a marketing message, O2 are complying with my instructions to them that I do not wish to receive such messages
  Reply With Quote
Old 03-01-2007, 17:18
Finglonga
Forum Member
 
Join Date: Jul 2004
Location: Stafford.
Posts: 4,706
Originally Posted by dawson

Or perhaps as it was deemed a marketing message, O2 are complying with my instructions to them that I do not wish to receive such messages

Good point I ticked that box also.....cant believe it worked.
Finglonga is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 17:31.