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SMS Delays/Being Lost?
sabreuk1975
02-01-2007
Hello:

I work for an Electronic Message Broadcasting Company and use mobile networks as third parties to deliver SMS's.

This morning a large number of our customers have complained that many SMS have not been delivered or have taken upto an hour to deliver.

I have called the networks to see what information they can provide and all of them are being very cagy. Just wondering if anyone has experienced anything today?

Thanks
asharples
02-01-2007
O2 seemed to be having some issues. I sent an MMS which contains just a pic and some text, this has taken a day to arrive. The majority of my texts sent on new years eve are still pending.



Rubbish.
Garyo2
02-01-2007
Turning phone off and back on should help filter the backlog of SMS through to people who struggled to get them yesterday.

The huge amount of SMS's sent in such a short space of time will cause all networks issues. It is rare for SMS to be lost however long delays can be found if phones are not restarted.
barker71
02-01-2007
Nope just seems that as ever o2 network cant cope with sms properly.

http://www.theregister.co.uk/2007/01..._message_late/
Finglonga
02-01-2007
Originally Posted by barker71:
“Nope just seems that as ever o2 network cant cope with sms properly.

http://www.theregister.co.uk/2007/01..._message_late/”

Seems the Register is making things up. The whole Family is on O2 and none of them recieved that message. Mind I wouldn't send a text at that time as its just common sense things are going to be busy.
Garyo2
02-01-2007
I got the text message they are referring to Fri 29th Dec @ 11.15.

It wasn't sent to every customer however the sending of these text messages is always from a marketing aspect so its there to increase SMS usuage rather than reduce it! More sms = more revenue.
dawson
03-01-2007
Perhaps O2 have given up with me as a lost cause because I didn't receive such a message either.

Or perhaps as it was deemed a marketing message, O2 are complying with my instructions to them that I do not wish to receive such messages
Finglonga
03-01-2007
Originally Posted by dawson:
“
Or perhaps as it was deemed a marketing message, O2 are complying with my instructions to them that I do not wish to receive such messages ”


Good point I ticked that box also.....cant believe it worked.
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