Hi folks got a Nokia N73 on the O2 network! since the start of the New Year, my phone has decided not to send my text messages! it aint the sim card as ive tried it on other phones! can anyone help! thanks folks!
It'll get there in the end..the network takes a little while to sort itself out after new years. I remember a few years ago the same happened to me..give it time!
why dont you try and phone O2 and speak to customer care and maybe they can suggest a few things. Im not with O2 but when I have problems with handset i call customer care. Hope you get it fixed
thanks for the advice folks! more than that of 02! they said go into your local 02 shop! So i did, as i Bought the phone over the 02 website on a monthly package! i Got a teenage spoti kid telling me that as i had purchased it over the net they cant do anything and that i have to get in contact again with customer care! Sounds like the blind leading the blind! Didnt even have a look at the phone!
My missus and myself are on O2 and have been sending and receiving texts without a problem must be your N73
have you checked the sms settings on the phone if you have and there ok dial 202 it will get you through to O2 customer services if fthe phone prove to be faulty take it into an O2 shop if under a month they will replace it otherwise they send it away for repair.
Last edited by mitchec1 : 02-01-2007 at 19:07
Originally Posted by OnexOne: “thanks for the advice folks! more than that of 02! they said go into your local 02 shop! So i did, as i Bought the phone over the 02 website on a monthly package! i Got a teenage spoti kid telling me that as i had purchased it over the net they cant do anything and that i have to get in contact again with customer care! Sounds like the blind leading the blind! Didnt even have a look at the phone!”
I see you're in Ayrshire - if its the new Irvine branch then they are far too busy admiring themselves in the mirror.
My collegue is on O2 and he apologiesed today because he didn't txt me on New Years Eve. He said that his phone just wouldn't receive or send txt's or make or receive calls.
He got all he NYE txt's yesterday afternoon.
So seems that some people on O2 are having major problems.
Everyone I know on 02 in the Ayrshire area seem to have problems with texting at some point. Its the one network I avoid when I am looking for a new mobile.
Oh, yeah OnexOne I know a couple of guys who work in there and they are a couple of posers.
OnexOne - I had the same problem a while back, seems that O2online and O2 are treated as different companies
O2 online told me to go to a shop and the shop said they couldn't deal with it as I bought it online. Go figure.
Fortunately the shop let me use their phone to call O2 online customer services and the whole shop heard my conversation. A few of them told me that they thought it was ridiculous and at least I felt better for making them look stupid!
I had the same problem with o2 on my Sony Ericsson W300i after New Year's Eve it had a big back log of messages coming in and it only started working properly again this morning.
Originally Posted by MadgeBishop: “I'm on t-mobile and text messages have been a pain for weeks now! They keep saying they've failed.”
By 'they' do you mean delivery reports? As since new years any texts I send on t-mobile the delivery report comes back as failed, but the text delivered as normal.