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Old 04-01-2007, 21:27
jamsarnie
 
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Hi

I have been on t-mobile PAYG for the last three months and have received my free evening and weekend texts as expected.

I got a text from them today reminding me that my texts had expired and that I needed to top up, which I did. However, it appears that this month I have been given 100 free t-mobile minutes instead of my free texts - and these are about as useful to me as a chocolate teapot, I don't know anyone on t-mobile!!

Does anyone know why this might have happened? There is no way I could have gone over the 3000 text fair use limit so it can't be that.

Thanks,

Jammie.
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Old 04-01-2007, 21:29
northamuk
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Join Date: Jan 2004
Location: Scotland
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Have you asked TMobile?
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Old 04-01-2007, 22:02
jamsarnie
 
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Originally Posted by northamuk
Have you asked TMobile?
I've e-mailed them and am waiting for a response but was just wondering if this was something they were doing in general.
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Old 05-01-2007, 01:11
RYPW
 
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Originally Posted by jamsarnie
I've e-mailed them and am waiting for a response but was just wondering if this was something they were doing in general.
Did they get back to you? I have the same deal as you and haven't had any problems. I find after emailing them they call me within 24 hours.
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Old 05-01-2007, 09:05
jamsarnie
 
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I haven't had a response as yet but I just checked my balance and it now says I have free evening and weekend text, yaaaaay!
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