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do orange ever answer their phones?


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Old 05-01-2007, 20:28
jigsaw14
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i have been trying to get in contact with orange since 4:30 and all the woman is saying is that there is currently a high volume of calls and then they keep playing music.
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Old 05-01-2007, 20:52
chris20
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i had that with 3 a few days ago it took me 6 hours to get through very annoying these Indian call centers
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Old 05-01-2007, 21:07
SPARKIE1984
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i get through every time instantly, rang them 5 times today got through straight away to their scottish call centre! not sure if its to do with being on their premier tariff though?

i know my girlfriend struggles to get through so she uses mine! i cant understand why one person gets through straight away though.......
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Old 08-01-2007, 10:16
Dan 8t1
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Originally Posted by chris20
i had that with 3 a few days ago it took me 6 hours to get through very annoying these Indian call centers
How exactly is it the Indian call centre's fault if your mobile network hasn't paid for enough staff there to answer their calls?

Incidentally, I'm on 3, and on the odd occasion when I have needed to speak to them, I've been through to an advisor within seconds of choosing the appropriate menu option.
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