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orange contact details? |
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#1 |
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Forum Member
Join Date: Apr 2006
Location: amish paradise
Posts: 1,919
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orange contact details?
hiya,
does anyone know an official email addy or postal address to send complaints to for orange? thanks in advance sparky |
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#2 |
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Forum Member
Join Date: Nov 2004
Location: Glasgow, Scotland
Posts: 1,141
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#3 |
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Forum Member
Join Date: Nov 2004
Location: Glasgow, Scotland
Posts: 1,141
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or try here is the address: Quote:
send us a letter:
Orange Customer Services PO Box 10 Patchway Bristol BS32 4BQ |
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#4 |
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Forum Member
Join Date: Apr 2006
Location: amish paradise
Posts: 1,919
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thank you very much coolmark!
sparky |
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#5 |
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Forum Member
Join Date: Jan 2007
Location: East Kent/Scotland
Posts: 56
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What have Orange done now? :S
or should I say, What haven't they done? lol Last edited by digital_F1© : 08-01-2007 at 23:55. |
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#6 |
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Forum Member
Join Date: Apr 2006
Location: amish paradise
Posts: 1,919
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well, i have been with them for 3 years spend at least £60 a month normally £90 (use it for work) and in november i fell into arrears with them, which i know is my fault etc etc...
i paid the arrears within 4 days, and they sent me the sim update and everything was fine, until..... last sunday when i checked my online bill and i now owe them £150!!!!! i had been put on a plan 19 tariff or something??? anyway i rang them up and was told i was put on this tariff because i went into arrears and they have now archived my tariff (premier £55 a month) and i can't rejoin it! but what gets me is that not at ANY point was i told of this and am disgusted at how they can just do that, costing me a fortune.... so thats what they done wrong lol! i am gonna buy my contract out and join another company, sod 'em! sparky |
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#7 |
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Forum Member
Join Date: Apr 2006
Location: amish paradise
Posts: 1,919
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well i sent the email 2 days ago and still no reply!!!
any idea how long their usual replies take? i ring customer service and they just say they cant do anything for me, so is there a higher department i can email? like with sky we can email the escalations dept!! sparkie |
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