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problems with vodafone


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Old 11-01-2007, 20:09
iashem
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Join Date: Nov 2003
Location: norfolk
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i have a samsung D900 and have had problems recharging the phone i took it in to a vodafone shop for repair on 28th december and was returned on 4th january on receipt i took the phone away went to make a call a found the phone had developed a new fault, i duly went back to the shop and the staff checked the phone and confirmed the new fault, they booked it back in for repair, on the job sheet i received it said the phone should be ready on the 11th january. I have not received any text from vodafone to say the phone is ready for pickup so I did a fault check through vodafones website and it said it will not be ready till the 19th January. Is this acceptable or should i complain?
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Old 13-01-2007, 18:36
calvin&hobbs
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I dont think it aceptable service personally.wont they change the fone
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Old 13-01-2007, 19:05
iashem
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went in this morning and the phone wasn't repairable so they replaced it with a new 1
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Old 13-01-2007, 19:55
calvin&hobbs
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well you cant argue with that ,fair play to them
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