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problems with vodafone |
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#1 |
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Forum Member
Join Date: Nov 2003
Location: norfolk
Posts: 137
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problems with vodafone
i have a samsung D900 and have had problems recharging the phone i took it in to a vodafone shop for repair on 28th december and was returned on 4th january on receipt i took the phone away went to make a call a found the phone had developed a new fault, i duly went back to the shop and the staff checked the phone and confirmed the new fault, they booked it back in for repair, on the job sheet i received it said the phone should be ready on the 11th january. I have not received any text from vodafone to say the phone is ready for pickup so I did a fault check through vodafones website and it said it will not be ready till the 19th January. Is this acceptable or should i complain?
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#2 |
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Forum Member
Join Date: Oct 2006
Location: Birmingham
Posts: 1,125
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I dont think it aceptable service personally.wont they change the fone
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#3 |
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Forum Member
Join Date: Nov 2003
Location: norfolk
Posts: 137
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went in this morning and the phone wasn't repairable so they replaced it with a new 1
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#4 |
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Forum Member
Join Date: Oct 2006
Location: Birmingham
Posts: 1,125
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well you cant argue with that ,fair play to them
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