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T-Mobile Top-Up Problems


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Old 16-01-2007, 21:11
Helix
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Join Date: Nov 2004
Location: Hertfordshire
Posts: 1,473

Hi

Is anyone else having problems topping up their T-Mobile phone using there credit or debit card on 150. I tried to use mine but it says it can't be authorised and then wants to put me though to customer services but I gave up waiting.

It won't let me change my price plan either without going through to customer services and now there is a message saying that due to high call volumes there may be a long wait.
I was just wondering if anyone else was having this problem.

Thanks
Craig

Last edited by Helix : 16-01-2007 at 21:28.
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Old 16-01-2007, 21:13
RYPW
 
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All working fine here I topped up my phone with a debit card about half hour ago.
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Old 16-01-2007, 21:15
Sirius
 
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Don't know if its related but my t-mobile account was unavailable on the website about 5 mins ago.

Maybe a problem at their end?
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