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Ownership of master socket on PostOffice phone |
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#1 |
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Forum Member
Join Date: Jan 2007
Posts: 6
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Ownership of master socket on PostOffice phone
I know that when you rent a line from BT anything up to and including the master socket is their property (and hence no touching!)
However, I've moved to PostOffice HomePhone which means no line rental to BT, does anyone know who has responsibility for the socket in this case? I want to move it, but if its not a requirement to get BT to do it then I will move the master socket myself. Anyone have any info? Cheers Roger |
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#2 |
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Forum Member
Join Date: Sep 2004
Location: London SE4
Posts: 685
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a bt line will always be a bt line even if your paying someone else for the line rental as they then pay bt-wholesale.
but if your sure you know what your doing there shoud be no problem in moving, changing or things on your line most of us do these days
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#3 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 154
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The wiring is owned by BT/Openreach, Soon all new sockets will be branded with the Openreach ident as they work for all service providers.
The master socket should only be moved by a BT/Openreach engineer as it is their property. the openreach web site can be found here |
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#4 |
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Forum Member
Join Date: Jan 2007
Posts: 6
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Thanks for the openreach link,
Quotes from their website: Q15 Why do you work on my line when I'm with another telecoms company? We're part of the BT Group, but we work in an independent way to ensure all Communications Providers get exactly the same service. Q16 Does it matter which Communications Provider I'm with? Not when it comes to the service you receive from Openreach. Unless you've had cable installed, Openreach is responsible for maintaining all the lines (except cable) from the local exchanges to individual homes, businesses, schools etc. Which matches the info from brownboyjnr. Also suggests that the post office are the people who should sort it out (but use openreach to do the actual work). Anyone have an idea as to how much they will charge for the work. My guess is its about 15mins work, but I bet its gonna cost! |
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#5 |
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Forum Member
Join Date: Mar 2004
Posts: 106
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all wiring from the exchange to the end users master socket is owned and maintained by openreach if you decide to move it and it causes a fault youre service provider will be looking at a charge in the region £200 it will then be up to them if they pass it on to you!!!!!!!!!!!.
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#6 |
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Forum Member
Join Date: May 2003
Location: Aberdeenshire
Posts: 535
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Quote:
Originally Posted by eaylcr
Anyone have an idea as to how much they will charge for the work. My guess is its about 15mins work, but I bet its gonna cost! |
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#7 |
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Forum Member
Join Date: Nov 2006
Posts: 2,836
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i called bt about the same reason as the master socket is right next to the front door, about 30-45 feet from where i need it to be. I was advised it would cost 165 pounds (lost my pound sign) for an engineer to come out and either move it for me or install a new box in a different room.
Rip off merchants me thinks!! 165 quid for 15 - 20 minutes work, i'd love a job like that!!!! |
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#8 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 154
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Quote:
Originally Posted by lovethechang
i called bt about the same reason as the master socket is right next to the front door, about 30-45 feet from where i need it to be. I was advised it would cost 165 pounds (lost my pound sign) for an engineer to come out and either move it for me or install a new box in a different room.
Rip off merchants me thinks!! 165 quid for 15 - 20 minutes work, i'd love a job like that!!!! WHOOOA!!! The engineers don't get that money. |
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#9 |
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Forum Member
Join Date: Nov 2006
Posts: 2,836
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i kinda know that, but just think about it if they were on that amount!
Anyone know how much it is for a telewest visit? cos surely £165 to fit an extension is a little excessive |
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#10 |
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Inactive Member
Join Date: Mar 2004
Posts: 4,238
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Quote:
Originally Posted by lovethechang
i called bt about the same reason as the master socket is right next to the front door, about 30-45 feet from where i need it to be. I was advised it would cost 165 pounds (lost my pound sign) for an engineer to come out and either move it for me or install a new box in a different room.
Rip off merchants me thinks!! 165 quid for 15 - 20 minutes work, i'd love a job like that!!!! What you should not do is interfere with the wiring on the outgoing (out of your property, that is) side of the socket and there is no need to do that to fit an extension. |
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#11 |
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Forum Member
Join Date: Jan 2005
Location: Dover and Bluebell Hill
Posts: 1,454
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Quote:
Originally Posted by lovethechang
i called bt about the same reason as the master socket is right next to the front door, about 30-45 feet from where i need it to be. I was advised it would cost 165 pounds (lost my pound sign) for an engineer to come out and either move it for me or install a new box in a different room.
Rip off merchants me thinks!! 165 quid for 15 - 20 minutes work, i'd love a job like that!!!!
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#12 |
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Forum Member
Join Date: Nov 2006
Posts: 2,836
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can a standard extension lead, purchased form the likes of b@q affect the speed of braodband a user can get?
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#13 |
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Forum Member
Join Date: Apr 2006
Posts: 285
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Quote:
Originally Posted by itsalltelly
It needs to develop a 'fault' then, like ingress of water
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#14 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 154
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nearly all of the wiring inside a house is chargable if it goes wrong or if it is damaged!
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#15 |
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Forum Member
Join Date: Jan 2007
Posts: 2
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Quote:
Originally Posted by lovethechang
can a standard extension lead, purchased form the likes of b@q affect the speed of braodband a user can get?
id say no, just get a good quality one |
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#16 |
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Forum Member
Join Date: Aug 2006
Posts: 229
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Id say yes, coz a cheap extention cable maybe is made out of aluminium and designed for voice, not data.
Just get a good quality copper DSL cable, (RJ11) me thinks. |
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