Carphone Warehouse Vodafone Upgrade

madwlf · 21-01-2007, 20:17

Hi,

I'm coming to the end of my Vodafone contract and found I could upgrade my phone on the Carphone Warhouse website.

I typed in all my details, selected the phone, but at the checkout it's asking me for Direct Debit details. Does this mean I'm entering a new contract with Carphone Warhouse and not Vodafone?

Cheers.

Jac Naylor · 21-01-2007, 20:21

You will be entering a contract with the Carphone Warehouse on behalf of Vodafone.

madwlf · 21-01-2007, 20:23

Quote:

Originally Posted by Jac Naylor

You will be entering a contract with the Carphone Warehouse on behalf of Vodafone.

Ok cheers, does that mean I will be on the same price plan?

banbury_oddball · 24-01-2007, 10:54

Carphone Warehouse no longer look after Vodafone accounts due to their incompetance so unless you have a PAYT pone, CPW will not be able to help you.

M@ G · 25-01-2007, 20:47

Quote:

Originally Posted by banbury_oddball

Carphone Warehouse no longer look after Vodafone accounts due to their incompetance so unless you have a PAYT pone, CPW will not be able to help you.

They've kissed and made up now unless I've missed them falling out again in the last few weeks?
http://www.theregister.co.uk/2006/12...es_up_with_cw/

I recently upgraded and got quite a good deal from (surprisingly enough) vodafone themselves.

CPW wouldn't do the W850i on an upgrade and even if they did it would have been on my same crap tarrif. VF gave me the phone for free and put me on a lot better tarriff at £35 per month

Ethereal. · 25-01-2007, 22:16

I'm surprised that Vodafone went crawling back to the CPW. I've had nothing but bad experiences with CPW.

Digifigi · 26-01-2007, 14:29

Agreed. They really are bad.

banbury_oddball · 29-01-2007, 17:16

[quote=M@ G]They've kissed and made up now unless I've missed them falling out again in the last few weeks?
http://www.theregister.co.uk/2006/12...es_up_with_cw/

They only deal with Pay As You Talk for Vodafone, nothing for contract customers.

21-01-2007, 20:17	#1
madwlf Forum Member Join Date: May 2005 Posts: 46	Carphone Warehouse Vodafone Upgrade Hi, I'm coming to the end of my Vodafone contract and found I could upgrade my phone on the Carphone Warhouse website. I typed in all my details, selected the phone, but at the checkout it's asking me for Direct Debit details. Does this mean I'm entering a new contract with Carphone Warhouse and not Vodafone? Cheers.

21-01-2007, 20:21	#2
Jac Naylor Forum Member Join Date: Jan 2007 Location: AAU Today. Posts: 251	You will be entering a contract with the Carphone Warehouse on behalf of Vodafone.

21-01-2007, 20:23	#3
madwlf Forum Member Join Date: May 2005 Posts: 46	Quote: Originally Posted by Jac Naylor You will be entering a contract with the Carphone Warehouse on behalf of Vodafone. Ok cheers, does that mean I will be on the same price plan?

24-01-2007, 10:54	#4
banbury_oddball Forum Member Join Date: May 2001 Location: Banbury Posts: 1,299	Carphone Warehouse no longer look after Vodafone accounts due to their incompetance so unless you have a PAYT pone, CPW will not be able to help you.

25-01-2007, 20:47	#5
M@ G Forum Member Join Date: Jun 2001 Location: Plymouth Posts: 36	Quote: Originally Posted by banbury_oddball Carphone Warehouse no longer look after Vodafone accounts due to their incompetance so unless you have a PAYT pone, CPW will not be able to help you. They've kissed and made up now unless I've missed them falling out again in the last few weeks? http://www.theregister.co.uk/2006/12...es_up_with_cw/ I recently upgraded and got quite a good deal from (surprisingly enough) vodafone themselves. CPW wouldn't do the W850i on an upgrade and even if they did it would have been on my same crap tarrif. VF gave me the phone for free and put me on a lot better tarriff at £35 per month

25-01-2007, 22:16	#6
Ethereal. Forum Member Join Date: Jan 2007 Location: Good question Posts: 456	I'm surprised that Vodafone went crawling back to the CPW. I've had nothing but bad experiences with CPW.

26-01-2007, 14:29	#7
Digifigi Forum Member Join Date: Jan 2007 Posts: 145	Agreed. They really are bad.

29-01-2007, 17:16	#8
banbury_oddball Forum Member Join Date: May 2001 Location: Banbury Posts: 1,299	[quote=M@ G]They've kissed and made up now unless I've missed them falling out again in the last few weeks? http://www.theregister.co.uk/2006/12...es_up_with_cw/ They only deal with Pay As You Talk for Vodafone, nothing for contract customers.

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