yeah, or the nokia forums (which i see your a member of) mee too!
will help by talking you through resets, firmware upgrades etc......
if at all needed, as i say mine on orange who are notorious for crap s/ware is fine! ive checked all the faults on the nokia forums to test my phone out and try to replicate the faults but to no avail!
also people only post when they have a problem! look at the whole sky+ thread, lol
sparkie