Advice?

kev_6655 · 26-01-2007, 13:57

Hey,

I have a nokia 6230 and all of a sudden earlier it just came up with bad sim data or something like that and havnt had a signal since.

I've been out and got a new sim pack, but if i open it and it dont work i loose my 30day guarantee thing, do i risk it?

Ethereal. · 26-01-2007, 14:16

Which network is it and where was it bought? You could have just rang the network and they'd have sent you a new SIM a.s.a.p with your same mobile number for free.

bluechang · 28-01-2007, 19:33

some networks wont do this, voda wouldnt do that when i worked for them, we were always told to tell the customer to buy sim pack and transfer number across (they can make more money ya see!)

what i would suggest is borrow a friends phone and sim and try their sim in your phone and yours in their phone and see what happens. if the fault is with your sim card, it won't work in any handset - if your phone wont read your friends sim, then its a handset fault i'm afraid.

if it is the sim card, the network will be able to transfer your old number to the new sim that you bought, you will need to call them up on the new sim, give them the old number and they should be able to transfer credit and number - all your stored texts/contacts stored on the old sim will be lost however.

flagpole · 29-01-2007, 10:51

vod will do this. they did it for me, they tried to charge £5 but i said no.

bluechang · 29-01-2007, 11:58

stand corrected re the above, however I would still suggest testing the sim and handset. If you cant get jhold of another, take it into a Voda store/CPW etc and get them to check it out for you.

26-01-2007, 13:57	#1
kev_6655 Forum Member Join Date: Aug 2004 Posts: 3,731	Advice? Hey, I have a nokia 6230 and all of a sudden earlier it just came up with bad sim data or something like that and havnt had a signal since. I've been out and got a new sim pack, but if i open it and it dont work i loose my 30day guarantee thing, do i risk it?

26-01-2007, 14:16	#2
Ethereal. Forum Member Join Date: Jan 2007 Location: Good question Posts: 456	Which network is it and where was it bought? You could have just rang the network and they'd have sent you a new SIM a.s.a.p with your same mobile number for free.

28-01-2007, 19:33	#3
bluechang Forum Member Join Date: Nov 2006 Posts: 2,836	some networks wont do this, voda wouldnt do that when i worked for them, we were always told to tell the customer to buy sim pack and transfer number across (they can make more money ya see!) what i would suggest is borrow a friends phone and sim and try their sim in your phone and yours in their phone and see what happens. if the fault is with your sim card, it won't work in any handset - if your phone wont read your friends sim, then its a handset fault i'm afraid. if it is the sim card, the network will be able to transfer your old number to the new sim that you bought, you will need to call them up on the new sim, give them the old number and they should be able to transfer credit and number - all your stored texts/contacts stored on the old sim will be lost however.

29-01-2007, 10:51	#4
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	vod will do this. they did it for me, they tried to charge £5 but i said no.

29-01-2007, 11:58	#5
bluechang Forum Member Join Date: Nov 2006 Posts: 2,836	stand corrected re the above, however I would still suggest testing the sim and handset. If you cant get jhold of another, take it into a Voda store/CPW etc and get them to check it out for you.

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Advice?