|
||||||||
If a call isnt hung up? |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
If a call isnt hung up?
Hey
I checked my Flext allowences yesterday and had about £80 left... then later at midnight I made a 2 hour call. I cheked my allowence info this am and says i have nothing left and £25 worth of unbilled calls!!! I contacted T-Mobile and after gettin a call back an hour later they said that the call didnt disconnect! i checked my call duration and it said 11 hours of calls made this month (reset it every allownce aniversery)! 11 hours @ 20p is about £130? which as i checked last night works out right... I think it was a system fault with t-mobile, but blamed me!!! If it was my fault and i didnt hang up, surely they wouldnt credit me £80 back??? Your Views please |
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Posts: n/a
|
Normally on mobiles when one person hangs up it beeps 3 times on the other phone and disconnects.
|
|
|
|
#3 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Yeh, but i think i did hang up.. im going to ask the person i called.. see if she knows... but as i said, surely if i didnt hang up then they wouldnt credit my account??? they'd blame me and not compensate me..?
|
|
|
|
|
#4 |
|
Posts: n/a
|
Quote:
Originally Posted by lamby
Yeh, but i think i did hang up.. im going to ask the person i called.. see if she knows... but as i said, surely if i didnt hang up then they wouldnt credit my account??? they'd blame me and not compensate me..?
|
|
|
|
#5 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
yeh... so surely if that wasnt the case.. and neither of us hung up, t-mobile wouldnt offer a credit for your own fault??? i do think its there fault... and they are just blaming me but crediting my account to soften the blow?
|
|
|
|
|
#6 |
|
Posts: n/a
|
Quote:
Originally Posted by lamby
yeh... so surely if that wasnt the case.. and neither of us hung up, t-mobile wouldnt offer a credit for your own fault??? i do think its there fault... and they are just blaming me but crediting my account to soften the blow?
|
|
|
|
#7 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by ryanwilliams479
If neither person hung up the call would've stayed connected and T-Mobile won't refund you for something that isn't their fault. No network would.
So its quite clear they are covering there backs? |
|
|
|
|
#8 |
|
Posts: n/a
|
No if neither of you hung up T-Mobile are not at fault in anyway at all.
|
|
|
|
#9 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by ryanwilliams479
No if neither of you hung up T-Mobile are not at fault in anyway at all.
|
|
|
|
|
#10 |
|
Posts: n/a
|
Without proof you can't do anything but if you are adement you hung take it further.
|
|
|
|
#11 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by ryanwilliams479
Without proof you can't do anything but if you are adement you hung take it further.
|
|
|
|
|
#12 |
|
Posts: n/a
|
Ok if they are crediting you why are you asking about it? Surely its obvious its a T-Mobile faujlt in that case.
|
|
|
|
#13 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by ryanwilliams479
Ok if they are crediting you why are you asking about it? Surely its obvious its a T-Mobile faujlt in that case.
Because they sare SAYING its my fault... |
|
|
|
|
#14 |
|
Posts: n/a
|
Ok so you just came on here to bitch about T-Mobile? They are recrediting you so just be happy a leave it be.
|
|
|
|
#15 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by ryanwilliams479
Ok so you just came on here to bitch about T-Mobile? They are recrediting you so just be happy a leave it be.
|
|
|
|
|
#16 |
|
Forum Member
Join Date: Jan 2007
Posts: 23
|
If you ring a landline from a mobile and the person on the other end hangs up, you are still connected until you hang up.
What phone have you got? |
|
|
|
|
|
#17 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by bluenosey
If you ring a landline from a mobile and the person on the other end hangs up, you are still connected until you hang up.
What phone have you got? |
|
|
|
|
#18 |
|
Forum Member
Join Date: Jan 2007
Posts: 23
|
It might be one of those unexplained mysteries, it shows t-mobile are unsure as to who's fault it is. At least you have got your money back.
Don't like the sound of the phone though http://www.mobile-phones-uk.org.uk/nokia-6280.htm I have the w850i which is a pain for cancelling calls, you can't just flip it down |
|
|
|
|
|
#19 |
|
Forum Member
Join Date: Jan 2007
Location: Good question
Posts: 456
|
Hmm... Are you sure your allowances aren't on a 00:00 (midnight) to 23:59 sort of thing?
Perhaps you called your friend just before 00:00 and as the new day starts at midnight you were charged? Some companies operate on that sort of timescale. |
|
|
|
|
|
#20 |
|
Banned User
Join Date: Sep 2006
Location: Bristol
Posts: 4,837
|
What's in your phones call log? or is it too late???
|
|
|
|
|
|
#21 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by Ethereal.
Hmm... Are you sure your allowances aren't on a 00:00 (midnight) to 23:59 sort of thing?
Perhaps you called your friend just before 00:00 and as the new day starts at midnight you were charged? Some companies operate on that sort of timescale. |
|
|
|
|
#22 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by intheknow
What's in your phones call log? or is it too late???
well the calls i have made for the last day o 2 |
|
|
|
|
#23 |
|
Banned User
Join Date: Sep 2006
Location: Bristol
Posts: 4,837
|
Yeah I just wondered if this call was logged as being x amount of hours on your handset, but obviously it depends how many dialed numbers your phone stores, how many calls you've made and how long it is since the 'incident'!
|
|
|
|
|
|
#24 |
|
Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
|
Quote:
Originally Posted by intheknow
Yeah I just wondered if this call was logged as being x amount of hours on your handset, but obviously it depends how many dialed numbers your phone stores, how many calls you've made and how long it is since the 'incident'!
it was last night this happend... and i worked out the amounbt of calls made to what my allowence was and its shwing as the correct amount (with the offical 2 hour call) taken off.. anyway lets stop talkin about this now
|
|
|
![]() |
|
All times are GMT. The time now is 17:54.


