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My crappy apple headphones are nearly broken.
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Chrismcfall
14-02-2007
I'm on the phone to apple, and they say I should have got a replacement in the package I sent them back in.
Chrismcfall
14-02-2007
Oooh, they've got new hold music now! Some new age-y stuff.
Chrismcfall
14-02-2007
Still on hold......... :yawn: :sleep:
Chrismcfall
14-02-2007
Back of hold, had to describe the kind of package I got, now back on hold.
ForestChav
14-02-2007
They're looking for someone who can understand Coventry-ish.

Hold music sucks. I remember being on hold to HP repair centre for ages - was about 40 mins, must have been busy. I was chasing a repair for a customer... at least that was time I could sit and have a laugh.

Unfortunately, 4.30-7 is probably the worst time to ring a call centre.
Chrismcfall
14-02-2007
Right, so I got the wrong packaging from apple! Back on hold now.
ForestChav
14-02-2007
Sweet. Don't you love it. What's the reason for all this hold? Other than raking in money.
Chrismcfall
14-02-2007
The person was talking to their supervisor about it apparently. Right, so I should receive the new ones in 4-5 business days. Which is when I'll be at school. Great.
ForestChav
14-02-2007
Bunk off. lol
Chrismcfall
14-02-2007
Hm, I'm gonna hope that they'll deliver to the neighbors! Every other delivery service does it, why not UPS!?
ForestChav
14-02-2007
Where's the depot? Normally you can either get a redelivery booked, or get it from them in person.
Chrismcfall
16-02-2007
I missed them delivering today Scheduled delivery is monday, so I'm on the phone to see if they can send it to a different address.
Chrismcfall
16-02-2007
Right, So neither apple or UPS can change the address of delivery.
Chrismcfall
16-02-2007
Rang UPS again, and the delivery is a "High Value" one, so that means i cant leave the slip in the door giving my permisson to deliver it to someone else!
Chrismcfall
16-02-2007
I am just so annoyed at the moment at this. Is another set of phone calls worth it?
ForestChav
16-02-2007
Originally Posted by Chrismcfall:
“I missed them delivering today Scheduled delivery is monday, so I'm on the phone to see if they can send it to a different address.”

Typical. The day you're off school.

You can:
- bunk off on Monday (they won't care)
- ring UPS and ask if you can get it from the local depot

High Value earphones? ffs.

We could always change addresses. Suspect Apple don't care. I used to spend hours on calls to Parceline for CoAs on laptop jobs. Almost on first name / life story levels with their call centre!
Last edited by ForestChav : 16-02-2007 at 22:03
ForestChav
20-02-2007
Got them yet, Chris?
Chrismcfall
20-02-2007
Nope. Missed the 3rd, and final attempt today, even after ringing apple and UPS and telling them a different address to send it to.
ForestChav
20-02-2007
Originally Posted by Chrismcfall:
“Nope. Missed the 3rd, and final attempt today, even after ringing apple and UPS and telling them a different address to send it to.”

Muppets. Isn't there a depot you can get them from?

Have parents' car, will travel...
Chrismcfall
20-02-2007
Yeah, But it's in Nuneaton!
ForestChav
20-02-2007
Originally Posted by Chrismcfall:
“Yeah, But it's in Nuneaton!”

And? Not too far...
Chrismcfall
20-02-2007
I suppose, but the nearest PCW/Comet is even nearer! I'll just buy some (better) new ones! Apple tried to sell me another years applecare while I was on the phone to them the other day.
ForestChav
20-02-2007
Originally Posted by Chrismcfall:
“I suppose, but the nearest PCW/Comet is even nearer! I'll just buy some (better) new ones! Apple tried to sell me another years applecare while I was on the phone to them the other day.”

What did you say? "I'm 14 and I don't have a job, credit card or a bank account so I can't pay for it"... would have been on my lips.

Don't blame you for not wanting to go to Nuneaton, though...
Chrismcfall
24-02-2007
GOT THEM!! They were delivered today, so bollocks to the 3 attemps.
ForestChav
24-02-2007
Originally Posted by Chrismcfall:
“GOT THEM!! They were delivered today, so bollocks to the 3 attemps.”

Don't you just love it... ass, elbow, know, don't, their, from.
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