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On o2 Online pay monthly (sim only) are you charged for customer service? |
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#1 |
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Forum Member
Join Date: Aug 2003
Location: London
Posts: 1,825
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On o2 Online pay monthly (sim only) are you charged for customer service?
On o2 Online pay monthly (sim only) are you charged for customer service?
It is not clear if it is 20p/min or if it comes out of your inclusive minutes. Does anybody here have sim only o2 Online pay monthly? Is it good? Thanks for any help. |
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#2 |
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Forum Member
Join Date: Mar 2006
Posts: 1,259
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I've been told by 02 it comes out of your mins. I'm on a pay monthly tariff but it isn't sim only.
To be honest, o2 have messed me around a lot. They wouldn't let me get off the contract when i insisted i wanted to go on to PAYG. They've also charged me for my texts so as they've upgraded me to 400 txts a month from 100. |
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#3 |
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Forum Member
Join Date: Oct 2006
Location: Scotland
Posts: 568
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It is an 0870 number for Customer service and they are the only netwrok that allow 0870 numbers as part of their inclusive minutes. SO yeh it is part of your bundle.
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#4 |
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Forum Member
Join Date: Mar 2006
Posts: 3
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Yes, I think it is also included in the minutes allowance from what i have read on the subject.
You can compare sim only contracts on this website if your looking to change networks. Sim only contracts |
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#5 |
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Forum Member
Join Date: Mar 2004
Location: Not far enough
Posts: 12,248
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You can contact them by dialing 100 or 200 from your handset, not sure if it charged though...
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#6 |
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Forum Member
Join Date: Feb 2008
Location: scottyland
Posts: 154
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called o2,its free from your phone (08706003009) but it comes off your inclusive mins
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#7 |
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Forum Member
Join Date: May 2006
Posts: 845
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#8 |
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Forum Member
Join Date: Jun 2002
Location: Between the gutter and stars
Posts: 6,825
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Quote:
called o2,its free from your phone (08706003009) but it comes off your inclusive mins
![]() "*Free of Charge calls will have a zero charge applied and won’t diminish your bundle allowance on Pay Monthly plans". Clear as mud? |
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#9 |
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Forum Member
Join Date: Sep 2006
Location: Norfolk
Posts: 3,673
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Quote:
It is an 0870 number for Customer service and they are the only netwrok that allow 0870 numbers as part of their inclusive minutes. SO yeh it is part of your bundle.
Check out the full details on the website. |
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#10 |
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Forum Member
Join Date: May 2006
Posts: 845
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Quote:
From the below page:
"*Free of Charge calls will have a zero charge applied and won’t diminish your bundle allowance on Pay Monthly plans". Clear as mud? |
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#11 |
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Forum Member
Join Date: Feb 2008
Location: Glasgow
Posts: 276
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O2 customer service are not charged and do not come out of your inclusive minutes, they are therefore free.
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