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Tiscali/Homechoice broadband "down" today :(


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Old 01-03-2007, 11:05
parthena
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London SW16 - No broadband as from an unknown hour overnight Tiscali (how long till I get used to that name?) say they've been inundated, it's something to do with Greenwich area phones - I didn't know I was anywhere near Greenwich

So I'm having to use Virgin dial-up @ 4p per minute

Anyone else? My mate in London W9 has had some TV channel loss for at least a week now (I don't use the TV service at the mo).

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Old 01-03-2007, 11:11
nexusexile
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I am tiscali customer, it looks as the system has gone "tits up", as an upgrade is running to include Tiscali TV.

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Last edited by nexusexile : 01-03-2007 at 11:14.
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Old 01-03-2007, 11:44
dazbear
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Internet has been fine here in DA1

But maybe they havent got around to us yet - hehe
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Old 01-03-2007, 11:49
nexusexile
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I think it depends whether Tiscali have LLU at your local exchange.

For example Tisali don't have LLU at my local exchange, but Homechoice do have LLU.

I suspect a lot of work is happening so Tiscali customers not on LLU will be.

You have to be on LLU to access IPTV.

I love mergers.

Why they don't sort it before they state they will launch it on a certain date I don't know!


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Last edited by nexusexile : 01-03-2007 at 11:55.
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Old 01-03-2007, 12:35
parthena
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Originally Posted by dazbear
Internet has been fine here in DA1
That's a damn sight closer to Greenwich than Streatham!

Must fly, I can see pennies turning to pounds gushing down the drain

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Old 01-03-2007, 12:48
tv watcher
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Well Homechoice only have 3 servers in london
greenwich, croydon and staples corner

so thats 2 in the south of london and one north london
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Old 01-03-2007, 14:41
JOEL01
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LOts more servers to come pity they didn't put them in place last year because home choice has been tiscali since last sept
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Old 01-03-2007, 14:57
Peter We
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Been fine all day in SW11
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Old 02-03-2007, 10:52
ThePulse
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N16 here -- internet was noticeably slower for browsing when I got home last night, which is manageable I suppose.

What isn't is that download speeds have dropped from 400/500kbps to an average of 35kbps, which is terrible.

Has anyone else had a downturn of service since yesterday?

I'll call CS later, but it's really crap that on their launch day, the HC broadband goes to pot.
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Old 02-03-2007, 12:19
parthena
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Yesterday they eventually told me they were getting complaints from north as well as south London as a result of the Greenwich server problem. I was always told I was on Croydon server

And I'm only spitting distance from SW11, where Peter had no problem whatsoever. My service was back up at around 4pm.

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Old 02-03-2007, 12:28
Zapomatic
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No problems in SE1 (Greenwich server) for me last night or this morning.
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Old 02-03-2007, 12:30
JOEL01
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Originally Posted by Zapomatic
No problems in SE1 (Greenwich server) for me last night or this morning.
No probs here greenwich server SE28
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Old 02-03-2007, 13:20
parthena
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The broadband was down yesterday (Thursday) all day until about 4pm. (BTW I'm on the 020-8677 exchange.)

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