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Further BT question |
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#1 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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Further BT question
We have now orded BT and BT together option 1- £11 a month line rental.
Today we recieved a letter from BT stating something along the lines of quarterly- £100 What does this mean? |
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#2 |
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Forum Member
Join Date: Feb 2003
Location: Solihull, England, UK
Posts: 156
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Quote:
We have now orded BT and BT together option 1- £11 a month line rental.
Without seeing the letter it would be hard to say, however, could it be that you have ordered a new BT line and this letter is relating to the cost of connection/installation etc.
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#3 |
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Forum Member
Join Date: Aug 2005
Location: S Wales
Posts: 861
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Have you had a new line installed? It could be the charge for the first quarter, 3 months of £11.
other than that it could be requesting £100 security deposit . |
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#4 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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The line is being installed on the 19th March. It says quartely- £100
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#5 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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UPDATE.
I have the letter with me now. Our billing period is QUARTERLY Our Call level is £100.00 quarterly, whats that mean? Also, we are with BT Together Option 1- charged quarterly at £35.99- again, whats that for>? |
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#6 |
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Forum Member
Join Date: Nov 2006
Posts: 2,836
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this is a guess but they could have placed a limit of £100 for the quarter for phone calls etc. If your not sure it may be an idea to get in touch with them to ask.
The £35.99 is for the subscription for the level 1 and the line rental for the 3 months |
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#7 |
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Forum Member
Join Date: Aug 2005
Location: S Wales
Posts: 861
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Your credit allowance is £100 total for each quarter
BT Installation fee for a new line is £124.99 £11 if you pay by Direct Debit or Monthly Payment and not receive paperfree billing and £12 if you pay any other way and not receive paperfree billing. Not sure about £35.99 but it should be either £36 or £33 a quarter. |
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#8 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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So say if we go to another telephone provider, (e.g- Sky Talk) would the £35.99 be dropped?
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#9 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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BT Together Option 1
The Hour plan Call anywhere in the UK for up to an hour for just 5.5p at evenings and weekends. You'll also enjoy daytime calls in the UK at just 3p a minute (3p set up fee). Monthly plan cost: £0 Monthly line rental: £10.75* £10.75* per month Nothing about paying £36 |
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#10 |
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Forum Member
Join Date: Aug 2005
Location: S Wales
Posts: 861
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http://www2.bt.com/static/i/btretail...new_lines.html
You have to pay BT a monthly payment for the rental of the phone line and number. This is either collected monthly via direct debit or billed to you quarterly. With option 1 you don't have a calling plan, you pay for all outgoing calls on top of your line rental fee. The £10.75 rental fee is only applicable if you opt for payperless billing, which is collected in full by direct debit. The rental increases to £11 if you recieve a real bill through the post and payment is collected monthly by direct debit. The price goes up to £12 a month you choose no recieve not to setup direct debit and recieve a real bill. As you wouldn't have set up your account fully yet, you would be charged £12 a month, being billed every three months. This would total at £36 for three months line rental which doesn't include any call charges. |
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#11 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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Final Question:
It says Minimum period- 3 months, does that mean we cant subscribe to Sky Talk(if we wanted to) until June? |
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#12 |
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Forum Member
Join Date: Aug 2005
Location: S Wales
Posts: 861
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Not 100% sure.
If sky talk requires a BT line and its just for calls then think you should be OK. Have to check with Sky. Remeber you will still be billed for your line rental by BT in addittion to the charges by SkyTalk. |
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#13 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Originally Posted by digtialfan
Final Question:
It says Minimum period- 3 months, does that mean we cant subscribe to Sky Talk(if we wanted to) until June? BTW, the line rental will be £12.50/month from 1/5/07 if you don't pay by DD. You can IMMEDIATELY (well, immediately the line has been installed and is up and running) sign up with a CPS provider to get yourself free evening and weekend UK 01/02 calls and/or with 1899, 18185, 18866 to get cheaper daytime, mobile and international calls. I'd suggest something like THIS. Last edited by Heinz : 03-03-2007 at 16:27. |
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#14 |
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Forum Member
Join Date: Feb 2007
Posts: 72
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so that means I can subscribe to Sky Talk a few days after BT landline is in?
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#15 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Originally Posted by digtialfan
so that means I can subscribe to Sky Talk a few days after BT landline is in?
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