I was supposed to have had my homechoice box collected on the 7th may, however the guy never showed up. I didn;t call to find out why as it turned out better for me in the end as my broadband failed to migrate around that data and so therefore i still could use Homechoice/Tiscali's broadband. I will be switching next week after a few issues with transferring to Sky, and then will have no need for the box.
Today i received the demand for the £115 for the STB, but what i find slightly amusing is that they are (quite rightly) still charging me for the use of their services (therefore indicating that i am still a customer) but are also billing me for not having given the box back.
I will give them a ring/or write and say that there is no way i'm paying the charge and as someone is at home most days, they can come and pick it up when they wish.
Is there any better ways to deal with this. I realise that by me not calling them, i have not indicated that the guy didn't turn up, but moving on from now, is what i have suggested above, the best method to move on.