Is Orange customer service now the worst performing organisation in the country? I have been with Orange since it formed - quite some time now. However, over the past few days I have been trying to contact Orange CS to try to work our why my Sony Ericsson K510i phone won't send picture messages despite the fact it is registered and setup to send. So far I have tried to contact them for 4 days spending 3hrs 41mins on the phone. All you get is the automated female message "we are currently experiencing a high volume of calls, sorry for the delay your call will be answered shortly". I even tried at 2 in the morning yet I get the same message. I they taking the p**s or what?