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o2 customer service
Cclare86
09-03-2007
Has anyone else received really really bad customer service from o2 i have had nothing but problems with them and every month I have to call them up to have my bill credited due to incorrect charges and I get a different reason for this from every person i speak to. Would be interesting to see if anyone else has this problem and if they had any luck with it eventually as i am giving up hope
Finglonga
09-03-2007
Never had problems with the bill on either of my 2 accounts, so never need to ring customer services.
Gaz82
09-03-2007
I never used to have problems with O2 Customer Services until about 9 or 10 months ago when they changed my tariff. Since then I have not had one correct bill and have to ring them every month to get it amended!

It's a shame as I've been with them since the days of Cellnet/BT Cellnet and will probably move to a different network at the end of this contract....
prking
09-03-2007
I've always found them really helpful and efficient.
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