|
||||||||
o2 Upgrades |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Jan 2006
Posts: 111
|
o2 Upgrades
Due to come to the end of my 12 mth contract in April . Has anyone recieved any good deals from o2 after going through retentions ?
Anyone know the direct phone number for the retentions department ? Ta |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
|
You don't need to, O2 give the same deal to existing customers as to new. Have you not seen the massive advertising campaign?
|
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Feb 2007
Location: East Yorkshire
Posts: 38
|
You have to fight to get the same deals though.
I had to argue with customer services to give me the same deal as the carphone warehouse. The were offering the 1/2 price line rental on the W880i for the first 12 months on a 18 month contract. They told me that was for new customers only so quoted the they suppose to match offers as they say in they do in the adverts and finally after few minute's on hold I got the same deal. Best thing to do before ringing is see what else available on the same network from the other online and high street stores. Also check out other network offers too. Make sure can confirm the offer as the may check. They did for mine the asked where I had see it and the advisor went online while I was on the phone. S-max |
|
|
|
|
|
#4 |
|
Forum Member
Join Date: Mar 2007
Location: Rock Ferry
Posts: 179
|
Why not just get a brand new phone when you fall out of contract, then carry your phone number across onto the new SIM card. So all the best deals without missing out on any calls or having to give everyone your new number.
That way you can have your cake and Eat it! |
|
|
|
|
|
#5 |
|
Forum Member
Join Date: May 2000
Location: Lincoln, UK
Posts: 1,459
|
I was told the "same deals" offer was for offers by O2 direct, not other retailers like CFW and Mobileshop. I did get a £100 credit instead of a new handset and £5 per month off my price plan though. I could have done better with the Mobileshop cashback deal, but with O2 I got my cashback now rather than instalments over the next 2 years.
|
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Jan 2006
Posts: 111
|
Was offered a PAYG sim with my number so i can port it across to new contract but like the other poster said i can do better with Mobile shop etc its just id rather have low line rental instead of having to claim cashback.( have claimed cashback from e2save and mobile shop before ,, no problems encountered ). just come across http://forums.moneysavingexpert.com/...=74041&page=95 this thread looks like some good deals being had by pople from o2... heres to another phone call
Thanks for the replies so far |
|
|
|
|
|
#7 |
|
Forum Member
Join Date: Mar 2007
Posts: 43
|
Quote:
Originally Posted by S-max
You have to fight to get the same deals though.
I had to argue with customer services to give me the same deal as the carphone warehouse. The were offering the 1/2 price line rental on the W880i for the first 12 months on a 18 month contract. They told me that was for new customers only so quoted the they suppose to match offers as they say in they do in the adverts and finally after few minute's on hold I got the same deal. Best thing to do before ringing is see what else available on the same network from the other online and high street stores. Also check out other network offers too. Make sure can confirm the offer as the may check. They did for mine the asked where I had see it and the advisor went online while I was on the phone. S-max |
|
|
|
|
|
#8 |
|
Forum Member
Join Date: Mar 2007
Location: everiwhere, anywhere!?
Posts: 4
|
I used to work for o2 in Manchester, here the deal: ur due for an upgrade follow S-max idea in foning them up and saying 'T-Mobile' are offering this deal, what can u do to beat that offer.
What we look at on screen,is you profile see how much u spend each moth and how many mins and text u use up. then accordingthing we offer you. Also it depend if u have caught them on a gud day or a bad. GUD Day means that u get more of a discount and BAD Day means that u get not much of i discount. it depend on their of these and Q's ill try and answer them PS to get thru to retention u just tell the advisor i want to change network Last edited by sanyia1234 : 26-03-2007 at 21:54. |
|
|
|
|
|
#9 |
|
Forum Member
Join Date: Aug 2005
Location: South of Watford
Posts: 4,340
|
Does anyone know when the Sony Ericsson K550i will be coming out on O2?
|
|
|
![]() |
|
All times are GMT. The time now is 04:59.


